Malaysia and China are looking to re-balance ties as the new government of Prime Minister Mahathir Mohammad seeks to renegotiate billions of dollars of Chinese backed infrastructure spending, with the goal of reducing the country’s national debt.

China is Malaysia’s leading foreign direct investor at over $3.38 billion, ahead of the U.S., Japan and Singapore, with major infrastructure deals negotiated during the previous government of Najib Razak.

The main contract is a $14 billion (55 billion ringgit) East Coast Rail Link, as well as manufacturing, real estate and sovereign wealth fund bonds.

Carl Thayer, a professor of politics at Australia’s University of New South Wales, says Malaysia is seeking to move beyond anti-Chinese rhetoric that had been an undercurrent of the May 9 national polls.

Thayer said during the campaign Chinese investment in Malaysia was an issue, amid concerns Malaysia was excessively indebted to China.

“But Prime Minister Mahathir since the election has basically declared that the existing agreements will stand — that’s with any country. But there will be a review of these agreements with China. And the key project there seems to be the east coast rail line which is seen as a ‘white elephant’, costing a lot of money and not really delivering,” he said.

The East Coast Rail line is a key portion of Beijing’s Belt and Road initiative (BRI) infrastructure into South East Asia covering 688 kilometers connecting the South China Sea with the Thai Border.

The new government says the fresh negotiations are a bid to reduce the national debt burden, put at $251.32 billion (one trillion ringgit ) or 80 percent of national output (GDP).

Prime Minister Mahathir sees a need to reassess the projects and the Chinese investment strategy generally, especially depending on imported Chinese labor and technicians.

“We need to find out what benefit there is to us. To find out firstly the train is not going to be viable; secondly, its not benefiting Malaysia as much as we would like to see,” Mahthir told VOA.

“We don’t want to have a huge number of immigrants in Malaysia. Some of the Chinese companies have done that; that is not foreign direct investment,” he said.

WATCH: Mahathir Seeks to Implement Reforms

He said such projects as the rail link need to be scaled back in order to reduce the cost to renegotiate the loans and ensuring greater Malaysian participation.

“I think we will be able to convince [China] that some restructuring of the terms of the borrowing and the projects and all that will have to be done in order to reduce spending, in order to reduce the loans that we took from foreign countries,” Mahathir said.

In media reports Mahathir said he planned to scrap a 350 kilometer bullet train line from Singapore to the Malaysian capital of Kuala Lumpur.

The project, valued at around $20 billion, had attracted bidding interest from China, Japan and South Korea.

But Mahathir said this project “would be dropped” as it was unnecessary” and would “not earn a single cent.”

University of New South Wales’ Thayer expects China will be pragmatic in dealings with the new government.

“It’s got massive investments in Malaysia it would want to protect. China would roll with the punches and take the long view. Eventually that Malaysia — as I indicated — all the fundamentals are there to continue the relationship.”

“Trade is managed in Malaysia’s favor; substantial growing Chinese investment building infrastructure projects, some of which are needed, others maybe excessive, renewing, renegotiating the balance in that relationship, but not lurching to the U.S. camp,” Thayer said.

Both Mahathir and wealthy Malaysian businessman Robert Kouk, who sits on a powerful advisory panel to the Malaysian government, recently met China’s ambassador to Malaysia, Bai Tian. Mahathir later said Malaysia’s “strong ties with China will continue to flourish.”

James Chin, director of the South East Asia Institute at the University of Tasmania, says China’s Malaysian investments are also key to China’s regional strategic goals.

“Part of the reason China is such a big player in Malaysia is due to the geopolitical realities facing China. People do not realize that Malaysia is the only country in South East Asia that surrounds the South China Sea,” Chin said.

China has established disputed claims over much of the South China Sea.

But Bridget Walsh, based at the John Cabot University in Italy, said eventually Malaysia-China ties will return to a steady course.

“China is the regional global power in terms of economic issues, especially in South East Asia, and it is going to play a very big role and Malaysia is looking for new economic drivers,” Walsh said.

Walsh said outside infrastructure projects, China will look to other economic areas to continue a role in Malaysia’s economy. “And I think there are people in the system that understand that,” she said.

David Boyle contributed to this report.

 
…

U.S. Commerce Secretary Wilbur Ross said Wednesday a U.S.-European Union trade deal could still be reached even if the United States imposes tariffs on EU steel and aluminum imports.

EU and U.S. officials are holding last-minute negotiations two days before U.S. President Donald Trump decides to apply tariffs on Europe.

The threat of tariffs has increased prospects of retaliation and a global trade war that could hinder the global economy.

“There can be negotiations with or without tariffs in place,” Ross said at the Organization for Economic Cooperation and Development in Paris. “There are plenty of tariffs the EU has on us. It’s not that we can’t talk just because there’s tariffs.”

The Trump administration is also exploring possible limits on foreign auto imports, citing national security. 

The EU wants exemptions on steel and aluminum tariffs, which Trump hopes will benefit the U.S., or impose tariffs on U.S. peanut butter, orange juice and other products.

In a speech at the OECD, French President Emmanuel Macron said Europe should stand its ground in the face of unilateral actions and warned against trade wars.

“Unilateral responses and threats over trade wars will solve nothing of the serious imbalances in world trade. Nothing,” he proclaimed.

In an apparent reference to Trump’s proposed tariffs, Macron said, “These solutions might bring symbolic satisfaction in the short term. …. One can think about making voters happy by saying, ‘I have a victory. I’ll change the rules. You’ll see.’” 

Macron also called on the EU, the U.S., China and Japan to draft a World Trade Organization reform plan for the G-20 summit in Argentina later this year.

“The new rules must meet the current challenges of world trade: massive state subsidies creating distortions of global markets, intellectual property, social rights and climate protection,” he said. 

But Macron’s multilateral approach has produced limited results to date, as Trump has withdrawn from the Paris Climate Accord and the Iran nuclear deal, and is threatening to disrupt trade relations between China, the EU and other economic powers.

 
…

U.S. Commerce Secretary Wilbur Ross said Wednesday a U.S.-European Union trade deal could still be reached even if the United States imposes tariffs on EU steel and aluminum imports.

EU and U.S. officials are holding last-minute negotiations two days before U.S. President Donald Trump decides to apply tariffs on Europe.

The threat of tariffs has increased prospects of retaliation and a global trade war that could hinder the global economy.

“There can be negotiations with or without tariffs in place,” Ross said at the Organization for Economic Cooperation and Development in Paris. “There are plenty of tariffs the EU has on us. It’s not that we can’t talk just because there’s tariffs.”

The Trump administration is also exploring possible limits on foreign auto imports, citing national security. 

The EU wants exemptions on steel and aluminum tariffs, which Trump hopes will benefit the U.S., or impose tariffs on U.S. peanut butter, orange juice and other products.

In a speech at the OECD, French President Emmanuel Macron said Europe should stand its ground in the face of unilateral actions and warned against trade wars.

“Unilateral responses and threats over trade wars will solve nothing of the serious imbalances in world trade. Nothing,” he proclaimed.

In an apparent reference to Trump’s proposed tariffs, Macron said, “These solutions might bring symbolic satisfaction in the short term. …. One can think about making voters happy by saying, ‘I have a victory. I’ll change the rules. You’ll see.’” 

Macron also called on the EU, the U.S., China and Japan to draft a World Trade Organization reform plan for the G-20 summit in Argentina later this year.

“The new rules must meet the current challenges of world trade: massive state subsidies creating distortions of global markets, intellectual property, social rights and climate protection,” he said. 

But Macron’s multilateral approach has produced limited results to date, as Trump has withdrawn from the Paris Climate Accord and the Iran nuclear deal, and is threatening to disrupt trade relations between China, the EU and other economic powers.

 
…

China vows it will fight back if the United States goes through with plans to impose huge tariffs on Chinese goods.

President Donald Trump’s administration said in a statement Tuesday it planned to impose 25 percent tariffs on $50 billion of Chinese goods that contain “industrially-significant technology.” It said the proposed tariffs are in response to China’s practices with respect to technology transfer, intellectual property, and innovation.  

Chinese Foreign Ministry Spokeswoman Hua Chunying blasted the Trump administration’s apparent reversal Wednesday in Beijing. Hua warned the administration risked squandering its credibility in international relations with every “flip flop” and contradiction of its previous stance.

Hua stressed Beijing is not afraid of engaging in a trade war, and will take “forceful” measures if the tariffs are imposed.

The White House said it will announce the final list of covered imports by June 15, 2018, and the tariffs will be imposed shortly thereafter.

Trump announced in April he planned to impose tariffs on $150 billion worth of Chinese goods, and Beijing responded by declaring it will retaliate by imposing similar amount of tariffs of imported American goods.

After two rounds of trade talks aimed at avoiding a full-blown trade war, U.S. Treasury Secretary Steven Mnuchin announced the two sides had reached a deal for Chinato buy more American goods to “substantially reduce” the huge trade deficit with the United States.

The Trump administration said in its statement trade talks with China will continue and it will request China remove all of its many trade barriers, including non-monetary trade barriers, and that tariffs and taxes between the two countries be “reciprocal in nature and value.” 

China in violation

The Trump administration’s decision to take action is a result of an investigation conducted by the U.S. Trade Representative under Section 301 of the Trade Act of 1974 to determine whether Beijing’s trade practices may be “unreasonable or discriminatory” and that may be “harming American intellectual property rights, innovation or technology development.”After a seven-month investigation, the USTR found the policies were in violation.

U.S. Commerce Secretary Wilbur Ross is set to go to Beijing this week to negotiate on how China might buy more American goods to reduce the huge U.S. trade deficit with Beijing, which last year totaled $375 billion.
…

Starbucks closed 8,000 of its stores Tuesday to give 175,000 employees about four hours of anti-bias training.

The sessions were part of the company’s response to the April 12 arrests of two black men at a Starbucks in Philadelphia. 

Rashon Nelson and Donte Robinson had not purchased anything and told a store manager they were waiting for a friend to join them. They were asked to leave and an employee called the police, which led to their arrest. The scene was recorded on cellphones and quickly spread on social media, prompting sharp criticisms of Starbucks along with protests and calls to boycott the coffee chain.

Tuesday’s sessions involved asking employees to discuss with small groups of their colleagues aspects of race and bias and how they can make people feel like they belong.

There were exercises of personal reflection asking people to think about when they have thought about their own race, how it has affected their day-to-day lives and interactions with other people. 

Questions included evaluating how in the case of speaking to someone of the same race, or the case of speaking to someone of a different race, how easy or hard is it to talk about race, feel comfortable using their natural language and gestures, to be respected without having to prove their worth and express dissatisfaction with something without being told they seem angry.

“Without assigning good or bad, do you notice ways you treat people differently?” read one question.

Participants were also shown a series of videos including Starbucks executives discussing bias with experts, a company-funded documentary about the history of how African-Americans have been denied access in public places in the United States and employees describing instances in which they made assumptions about customers based on appearances.

Starbucks President and CEO Kevin Johnson acknowledged what he called the “disheartening situation that unfolded in Philadelphia” in one video and said the company’s mission is to be a “place where everyone feels welcome.” He said the focus of the training was not to be “color blind” by pretending race does not exist, but rather to be “color brave” and discuss race directly.

The training was developed with the NAACP Legal Defense and Education Fund, the Perception Institute and other social advocacy organizations, and included contributions by the rap music artist Common.

Similar unconscious bias training has been used by police departments, companies and other organizations to help address racism in the workplace and encourage workers to open up about implicit biases.

In one video, Common told employees that while people usually seek similarities with others, there are great advantages to learning to love what makes you different from other people.

“It’s a life skill to make someone else in your presence feel welcome. You do that by not only loving what makes them the same as you, but by appreciating what makes them different from you,” he said.

Starbucks has announced policy changes following the Philadelphia incident, mainly that it will no longer require people to buy anything in order to be welcome in the company’s stores. It also promised to give employees more training in the coming year, and to provide each store with a list of local resources for mental health and substance abuse services, housing shelters and protocols for calling authorities.

“Today was a starting point. We have much to do,” said Rosalind Brewer, chief operating officer and group president.

Nelson and Robinson reached an agreement with Starbucks for an undisclosed amount of money and offers of a free education. They also accepted from the city of Philadelphia a symbolic $1 each and a promise to launch a $200,000 program for young entrepreneurs.
…

Starbucks closed 8,000 of its stores Tuesday to give 175,000 employees about four hours of anti-bias training.

The sessions were part of the company’s response to the April 12 arrests of two black men at a Starbucks in Philadelphia. 

Rashon Nelson and Donte Robinson had not purchased anything and told a store manager they were waiting for a friend to join them. They were asked to leave and an employee called the police, which led to their arrest. The scene was recorded on cellphones and quickly spread on social media, prompting sharp criticisms of Starbucks along with protests and calls to boycott the coffee chain.

Tuesday’s sessions involved asking employees to discuss with small groups of their colleagues aspects of race and bias and how they can make people feel like they belong.

There were exercises of personal reflection asking people to think about when they have thought about their own race, how it has affected their day-to-day lives and interactions with other people. 

Questions included evaluating how in the case of speaking to someone of the same race, or the case of speaking to someone of a different race, how easy or hard is it to talk about race, feel comfortable using their natural language and gestures, to be respected without having to prove their worth and express dissatisfaction with something without being told they seem angry.

“Without assigning good or bad, do you notice ways you treat people differently?” read one question.

Participants were also shown a series of videos including Starbucks executives discussing bias with experts, a company-funded documentary about the history of how African-Americans have been denied access in public places in the United States and employees describing instances in which they made assumptions about customers based on appearances.

Starbucks President and CEO Kevin Johnson acknowledged what he called the “disheartening situation that unfolded in Philadelphia” in one video and said the company’s mission is to be a “place where everyone feels welcome.” He said the focus of the training was not to be “color blind” by pretending race does not exist, but rather to be “color brave” and discuss race directly.

The training was developed with the NAACP Legal Defense and Education Fund, the Perception Institute and other social advocacy organizations, and included contributions by the rap music artist Common.

Similar unconscious bias training has been used by police departments, companies and other organizations to help address racism in the workplace and encourage workers to open up about implicit biases.

In one video, Common told employees that while people usually seek similarities with others, there are great advantages to learning to love what makes you different from other people.

“It’s a life skill to make someone else in your presence feel welcome. You do that by not only loving what makes them the same as you, but by appreciating what makes them different from you,” he said.

Starbucks has announced policy changes following the Philadelphia incident, mainly that it will no longer require people to buy anything in order to be welcome in the company’s stores. It also promised to give employees more training in the coming year, and to provide each store with a list of local resources for mental health and substance abuse services, housing shelters and protocols for calling authorities.

“Today was a starting point. We have much to do,” said Rosalind Brewer, chief operating officer and group president.

Nelson and Robinson reached an agreement with Starbucks for an undisclosed amount of money and offers of a free education. They also accepted from the city of Philadelphia a symbolic $1 each and a promise to launch a $200,000 program for young entrepreneurs.
…

The U.S.-North Korea summit appears to be back on track, but Pyongyang is showing increased impatience at comments coming out of Washington that what leader Kim Jong Un really wants, even more than his nuclear security blanket, is American-style prosperity.

It’s a core issue for Kim and a message President Donald Trump shouldn’t ignore as they work to nail down their summit next month in Singapore.

Kim is as enthusiastic as Trump to see the summit happen as soon as possible, but the claim that his sudden switch to diplomacy over the past several months shows he is aching for U.S. economic aid and private-sector know-how presents a major problem for the North Korean leader, who can’t be seen as going into the summit with his hat in his hand.

The claim is also quite possibly off target. 

North Korea is far more interested in improving trade with China, its economic lifeline, and with South Korea, which it sees as a potential gold mine for tourism and large-scale joint projects. Getting the U.S. to back off sanctions so he can pursue those goals, along with the boost to his legitimacy and whatever security guarantees he can take home, is more likely foremost on Kim’s mind. 

Even so, the North’s perceived thirst for U.S. economic aid has consistently been the message coming from Trump and his senior officials. All Kim needs to do, they suggest, is commit to denuclearization and American entrepreneurs will be ready to unleash their miracles on the country’s sad-sack economy.

“I truly believe North Korea has brilliant potential and will be a great economic and financial nation one day,” Trump tweeted Sunday. “Kim Jong Un agrees with me on this.” 

Secretary of State Mike Pompeo has laid Washington’s road map out in more detail.

“We can create conditions for real economic prosperity for the North Korean people that will rival that of the South,” he said earlier this month in a televised interview. “It won’t be U.S. taxpayers. It will be American know-how, knowledge, entrepreneurs and risk-takers working alongside the North Korean people to create a robust economy for their people.” 

Pompeo suggested that Americans help build out the North’s energy grid, develop its infrastructure and deliver the finest agricultural equipment and technology “so they can eat meat and have healthy lives.”

Kim has emphatically not agreed to any of that. 

Under Trump’s “maximum pressure” policy, international sanctions on North Korea are stronger than ever. Sanctions relief would open the door for more trade with China, South Korea and possibly Russia – partners North Korea trusts more than it trusts Washington – and potentially unlock access to global financial institutions. 

The last thing Kim wants is to give up his nuclear weapons only to have his country overrun with American businessmen and entrepreneurs.

To Pyongyang’s ears, that scenario is less an offer than a threat. 

Despite its very real need for foreign investment, Kim’s regime has good reason to be wary of economic aid in general. Opening up to aid inevitably involves some degree of increased contact with potentially disruptive outsiders, calls for change, loosening of controls and restrictions – all of which could be seen as a threat to Kim’s near absolute authority.

North Korea’s message on that has been clear. 

Almost as soon as Pompeo started talking about his plan to rebuild North Korea’s economy, Kim Kye Gwan, the North’s first vice foreign minister, shot back that Pyongyang has no interest in that kind of help, saying, “We have never had any expectation of U.S. support in carrying out our economic construction and will not at all make such a deal in future, too.” 

State media unleashed another attack on the idea Sunday, calling Fox News, CBS and CNN “hack media on the payroll of power” for airing programs that featured U.S. officials talking about how large-scale, nongovernmental economic aid awaits North Korea if it moves toward verifiable and irreversible denuclearization.

The North’s media have been careful not to criticize Trump directly. 

But the issue is sensitive enough that the North has also stepped up its response in ideological terms, stressing the superiority of the socialist system and the value of independence, while warning against the underhanded scheming of the “imperialists,” which in North Korea speak is interchangeable with “Americans.”

“It is the calculation of the imperialists that they can attain their aims without firing a single shot if they make the people degenerate and disintegrate ideologically and foment social disorder,” said an editorial Sunday in the ruling party’s newspaper.

The commentary went on to call the capitalist way of life “ideological and cultural poisoning” and concluded, “Unless such poisoning is prevented, it would be impossible to defend independence and socialism and achieve the independent development of each country and nation.”
…

Starbucks, mocked three years ago for suggesting employees discuss racial issues with customers, asked workers Tuesday to talk about race with each other.

It was part of the coffee chain’s anti-bias training, created after the arrest of two black men in a Philadelphia Starbucks six weeks ago. The chain apologized but also took the dramatic step of closing its stores early for the sessions. But still to be seen is whether the training, developed with the NAACP Legal Defense and Education Fund and other groups, will prevent another embarrassing incident. 

“This is not science, this is human behavior,” said Starbucks Chairman Howard Schultz. He called it the first step of many.

The training was personal, asking workers to break into small groups to talk about their experiences with race. According to training materials provided by the company, they were also asked to pair up with a co-worker and list the ways they “are different from each other.” A guidebook reminds people to “listen respectfully” and tells them to stop any conversations that get derailed. 

“I found out things about people that I’ve worked with a lot that I didn’t know,” said Carla Ruffin, a New York regional director at Starbucks, who took the training earlier Tuesday and was made available by the company to comment on it. 

Ruffin, who is black, said everyone in her group said they first experienced bias in middle school. “I just thought that was pretty impactful, that people from such diverse backgrounds, different ages, that it was all in middle school.”

She said the training and discussion was needed: “We’re never as human beings going to be perfect.”

Starbucks declined to specify how much the training cost the company, though Schultz said it was “quite expensive” and called it “an investment in our people and the long-term cultural values of Starbucks.”

The chain also lost sales from closing early, but the late-in-the-day training sessions meant no disruption to the busier morning hours.

At the company’s Pike Place Market location in Seattle, commonly referred to as the original Starbucks, the store stopped letting people in at 1 p.m.

Trina Mathis, who was visiting from Tampa, Florida, was frustrated that she couldn’t get in to take a photo but said the shutdown was necessary because what happened in Philadelphia was wrong.

“If they haven’t trained their employees to handle situations like that, they need to shut it down and try to do all they can to make sure their employees don’t make that same mistake again,” said Mathis, who is black.

Others visiting the store questioned whether the training would make a difference or suggested it was overkill.

Anna Teets, who lives in Washington state, said the problem has been fixed and the company has dealt with the situation. “It’s been addressed,” she said.

The training was not mandatory, but Starbucks said it expected almost all of the 175,000 employees at 8,000 stores to participate and said they would be paid for the full four hours. Executives took the same training last week in Seattle.

Training in unconscious, or implicit, bias is used by many corporations, police departments and other organizations. It is typically designed to get people to open up about prejudices and stereotypes — for example, the tendency among some white people to see black people as potential criminals.

Starbucks said it would make its training materials available to other companies. Many retailers, including Walmart and Target, said they already offer some racial bias training. Nordstrom has said it plans to enhance its training after three black teenagers in Missouri were falsely accused by employees of shoplifting. 

In the Philadelphia incident, Rashon Nelson and Donte Robinson were asked to leave after one was denied access to the restroom. They were arrested by police minutes after they sat down to await a business meeting.

Video of the arrests were posted on social media, triggering protests, boycott threats and debate over racial profiling, or what’s been dubbed “retail racism.” It proved a major embarrassment for Starbucks, which has long cast itself as a company with a social conscience. That included the earlier, widely ridiculed attempt to start a national conversation on race relations by asking its employees to write “Race Together” on coffee cups. 

Starbucks said the Philadelphia arrests never should have occurred. Some black coffee shop owners in the city suggested black customers instead make a habit of patronizing their businesses. Amalgam Comics and Coffeehouse owner Ariell Johnson said she has called the police just once in the two years she has been open. She said that should happen only when there is a provocation or danger.

Nelson and Robinson settled with Starbucks for an undisclosed sum and an offer of a free college education. They also reached a deal with the city of Philadelphia for a symbolic $1 each and a promise from officials to establish a $200,000 program for young entrepreneurs.

The two men visited the company’s Seattle headquarters on Friday, Schultz said, to “see what Starbucks does every day.” He added that Starbucks CEO Kevin Johnson has agreed to mentor them. “I suspect this won’t be the last time they come,” Schultz said. 

Calvin Lai, an assistant professor of psychological and brain sciences at Washington University in St. Louis, said diversity training can have mixed effects.  

“In some cases it can even backfire and lead people who are kind of already reactive to these issues to become even more polarized,” Lai said.

One afternoon wouldn’t really be “moving the needle on the biases,” he said, especially since Starbucks has so many employees and they may not stay very long.

Starbucks said the instruction will become part of how it trains all new workers. Stores will keep iPads given out for Tuesday’s meetings and new videos will be added every month for additional training. 

Starbucks said it also plans to hold training at its stores in other countries.
…

Starbucks, mocked three years ago for suggesting employees discuss racial issues with customers, asked workers Tuesday to talk about race with each other.

It was part of the coffee chain’s anti-bias training, created after the arrest of two black men in a Philadelphia Starbucks six weeks ago. The chain apologized but also took the dramatic step of closing its stores early for the sessions. But still to be seen is whether the training, developed with the NAACP Legal Defense and Education Fund and other groups, will prevent another embarrassing incident. 

“This is not science, this is human behavior,” said Starbucks Chairman Howard Schultz. He called it the first step of many.

The training was personal, asking workers to break into small groups to talk about their experiences with race. According to training materials provided by the company, they were also asked to pair up with a co-worker and list the ways they “are different from each other.” A guidebook reminds people to “listen respectfully” and tells them to stop any conversations that get derailed. 

“I found out things about people that I’ve worked with a lot that I didn’t know,” said Carla Ruffin, a New York regional director at Starbucks, who took the training earlier Tuesday and was made available by the company to comment on it. 

Ruffin, who is black, said everyone in her group said they first experienced bias in middle school. “I just thought that was pretty impactful, that people from such diverse backgrounds, different ages, that it was all in middle school.”

She said the training and discussion was needed: “We’re never as human beings going to be perfect.”

Starbucks declined to specify how much the training cost the company, though Schultz said it was “quite expensive” and called it “an investment in our people and the long-term cultural values of Starbucks.”

The chain also lost sales from closing early, but the late-in-the-day training sessions meant no disruption to the busier morning hours.

At the company’s Pike Place Market location in Seattle, commonly referred to as the original Starbucks, the store stopped letting people in at 1 p.m.

Trina Mathis, who was visiting from Tampa, Florida, was frustrated that she couldn’t get in to take a photo but said the shutdown was necessary because what happened in Philadelphia was wrong.

“If they haven’t trained their employees to handle situations like that, they need to shut it down and try to do all they can to make sure their employees don’t make that same mistake again,” said Mathis, who is black.

Others visiting the store questioned whether the training would make a difference or suggested it was overkill.

Anna Teets, who lives in Washington state, said the problem has been fixed and the company has dealt with the situation. “It’s been addressed,” she said.

The training was not mandatory, but Starbucks said it expected almost all of the 175,000 employees at 8,000 stores to participate and said they would be paid for the full four hours. Executives took the same training last week in Seattle.

Training in unconscious, or implicit, bias is used by many corporations, police departments and other organizations. It is typically designed to get people to open up about prejudices and stereotypes — for example, the tendency among some white people to see black people as potential criminals.

Starbucks said it would make its training materials available to other companies. Many retailers, including Walmart and Target, said they already offer some racial bias training. Nordstrom has said it plans to enhance its training after three black teenagers in Missouri were falsely accused by employees of shoplifting. 

In the Philadelphia incident, Rashon Nelson and Donte Robinson were asked to leave after one was denied access to the restroom. They were arrested by police minutes after they sat down to await a business meeting.

Video of the arrests were posted on social media, triggering protests, boycott threats and debate over racial profiling, or what’s been dubbed “retail racism.” It proved a major embarrassment for Starbucks, which has long cast itself as a company with a social conscience. That included the earlier, widely ridiculed attempt to start a national conversation on race relations by asking its employees to write “Race Together” on coffee cups. 

Starbucks said the Philadelphia arrests never should have occurred. Some black coffee shop owners in the city suggested black customers instead make a habit of patronizing their businesses. Amalgam Comics and Coffeehouse owner Ariell Johnson said she has called the police just once in the two years she has been open. She said that should happen only when there is a provocation or danger.

Nelson and Robinson settled with Starbucks for an undisclosed sum and an offer of a free college education. They also reached a deal with the city of Philadelphia for a symbolic $1 each and a promise from officials to establish a $200,000 program for young entrepreneurs.

The two men visited the company’s Seattle headquarters on Friday, Schultz said, to “see what Starbucks does every day.” He added that Starbucks CEO Kevin Johnson has agreed to mentor them. “I suspect this won’t be the last time they come,” Schultz said. 

Calvin Lai, an assistant professor of psychological and brain sciences at Washington University in St. Louis, said diversity training can have mixed effects.  

“In some cases it can even backfire and lead people who are kind of already reactive to these issues to become even more polarized,” Lai said.

One afternoon wouldn’t really be “moving the needle on the biases,” he said, especially since Starbucks has so many employees and they may not stay very long.

Starbucks said the instruction will become part of how it trains all new workers. Stores will keep iPads given out for Tuesday’s meetings and new videos will be added every month for additional training. 

Starbucks said it also plans to hold training at its stores in other countries.
…

In an effort to stem the outcry over the arrest of two black men at one of its stores, Starbucks will close 8,000 U.S. stores Tuesday afternoon for anti-bias training for its employees. 

On April 12, two black men went to a Philadelphia store and did not buy anything; instead, they told the store manager they were waiting for a friend to join them. They were asked to leave and an employee called police, which led to their arrest, prompting protests and accusations of racism. 

A video of the incident that was posted on social media became a major embarrassment for the coffee chain.

Soon after, Starbucks announced a policy change, welcoming anyone to sit in its cafes or use its restrooms, even if they don’t buy anything.

Previously, it was left to individual store managers to decide whether people could access Starbucks premises without making a purchase. 

“We are committed to creating a culture of warmth and belonging where everyone is welcome,” Starbucks said in a statement. 

The company has asked employees to follow established procedure when dealing with “disruptive behaviors,” and are still asked to call 911 in case of “immediate threat or danger” to customers or employees. 

The men who were arrested in April, settled with Starbucks earlier this month for an undisclosed sum and an offer of a free college education for each of them. 

They also reached a deal with the city of Philadelphia for a symbolic $1 each and a promise from city officials to set up a $200,000 program for young entrepreneurs.

 
…