Whether it’s haggling for a better price or negotiating for a higher salary, there is a skill to getting the most of what you want. Researchers at the University of Southern California Institute for Creative Technologies are conducting research on how a virtual negotiator may be able to teach you the art of making a good deal. VOA’s Elizabeth Lee has the details.
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If Twitter is the town square for journalists, some are ready to step away.

That’s happening this week at the online news site Insider — by order of the boss. Reporters have been told to take a week off from tweeting at work and to keep TweetDeck off their computer screens. The idea of disengaging is to kick away a crutch for the journalists and escape from the echo chamber, said Julie Zeveloff West, Insider’s editor-in-chief for the U.S.

Addiction to always-rolling Twitter feeds and the temptation to join in has led to soul-searching in newsrooms. Some of it is inspired by the reaction to the Jan. 19 demonstration in Washington involving students from a Covington, Kentucky, high school, which gained traction as a story primarily because of social media outrage only to become more complicated as different details and perspectives emerged.

Planning for Insider’s ban predated the Covington story, West said.

She often walks through her newsrooms to find reporters staring at TweetDeck. Her goal is to encourage reporters to find news in other ways, by picking up the telephone or meeting sources. An editor will make sure no news is being missed.

Twitter “isn’t the place where most people find us,” she said. “Reporters place this outsized importance on it.”

The Washington Post’s David Von Drehle called Twitter the “crystal meth of newsrooms.” He dates his moment of disillusionment to the Republican national convention in 2012. In the section reserved for reporters, he noticed many watching TweetDeck feeds instead of listening to speeches from the podium or stepping away to talk to delegates.

“Twitter offers an endless stream of faux events,” Von Drehle wrote in a column this past weekend. “Fleeting sensations, momentary outrages, ersatz insights and provocative distortions. ‘News’ nuggets roll by like the chocolates on Lucy’s conveyer belt.”

Since Twitter is irresistible to journalists who have the smart-aleck gene — probably the majority — a newsroom quip or instant observation is now writ large.

Knee-jerk reactions

The Covington story uniquely played to Twitter’s faults. Early video that depicted Covington student Nick Sandmann staring down Native American activist Nathan Phillips spread rapidly across social media and many people rushed to offer their takes. An event that may have otherwise gone unnoticed instantly became a story by virtue of its existence online.

Yet when a wider picture emerged of what happened, in some respects quite literally from the view of a wider camera lens, a story that seemed black and white became gray. Some of the early opinions became embarrassing and were quietly deleted. But since there’s no such thing as a quiet deletion when people are watching online, the incident became fodder for another outbreak of partisan warfare.

The episode led Farhad Manjoo, a columnist for The New York Times, to declare Twitter “the world’s most damaging social network.”

In a column, he said he plans to stifle the urge to quickly type his opinion on every news event and suggested others follow his lead. Between mistakes and overly provocative opinions, too much can go wrong for journalists on Twitter, he said in an interview.

“In order to be good on Twitter, you have to be authentic,” he said. “But authenticity is also dangerous. It leads people to make assumptions about you. It can go bad in different ways.”

‘Overboard on Twitter’

Perhaps it’s inevitable at a time that Twitter needs to be constantly monitored because it is one of the president of the United States’ favorite forms of communications, but Manjoo said too often reporters spend more time in the virtual world than the real one.

“The way the media works now, we’ve just gone overboard on Twitter,” he said.

Days after Covington, some news outlets proved his point by writing stories about NBC Today show host Savannah Guthrie’s interview with Sandmann that were nothing but collections of Twitter comments about how she did. Some tweeters thought Guthrie was too hard on him. Some thought she was too soft. Simply by nature of the forum, few who thought it was just right bothered posting.

Media experts wary of Twitter quitters said a distinction between the platform and how people use it should not be lost.

“I really don’t think it’s so hard to avoid commenting on a moving story when the facts are not clear,” said Jay Rosen, a New York University journalism professor.

Leaving Twitter means cutting off a valuable news source since many newsmakers use the venue to make announcements, he said. It’s also an equalizer in giving access to a virtual town square to people who might otherwise be overlooked, said news consultant Jeff Jarvis.

“Journalists should be looking for every possible means to listen better to the public,” Jarvis said. “If you cut yourself off, it’s ridiculous.”

New approach

Some have done that, or tried. Manjoo’s colleague at the Times, White House correspondent Maggie Haberman, wrote last July about how she was stepping back from Twitter after nearly nine years and 187,000 tweets.

“The viciousness, toxic partisan anger, intellectual dishonesty, motive-questioning and sexism are at all-time highs, with no end in sight,” she wrote. “It is a place where people who are unquestionably upset about any number of things go to feed their anger, where the underbelly of free speech is at its most bilious. Twitter is now an anger video game for many users.”

Haberman predicted she would eventually re-engage with Twitter but in a different way. She’s back; she tweeted five times and retweeted links six times by 10 a.m. Tuesday. She’s up to 194,000 tweets and has a following of more than a million people. She declined a request for an interview about how the experience changed her.

Kelly Evans was an early Twitter user at The Wall Street Journal and then at CNBC, where she’s a news anchor. She found it a valuable place to get ideas, and to connect with readers, viewers and fellow journalists.

But she realized in the summer of 2016 that it was taking up too much of her personal time with little contribution to her professional life. She publicly signed off and has kept to her pledge for the most part. She says now she doesn’t regret it.

Evans admits she may have missed some story tips, but questions the reliability of much that is on Twitter.

“I feel more healthy and I feel like I’m able to do my job better,” she said.
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Apple has made the group chat function in FaceTime unavailable after users said there was a bug that could allow callers to activate another user’s microphone remotely.

The bug was demonstrated through videos online and reported on this week by tech blogs. Reports said the bug in the video chat app could allow an iPhone user calling another iPhone through Group Facetime to hear the audio from the other handset — even if the receiver did not accept the call.

“We’re aware of this issue and we have identified a fix that will be released in a software update later this week,” Apple said in a statement Tuesday.

Its online support page noted there was a technical issue with the application and that Group Facetime “is temporarily unavailable.”

The governor of New York, Andrew Cuomo, issued a statement warning people about the bug and urging people to disable the app until Apple fixes the issue.

 
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From hackers exposing private information online to the handling of users’ data by internet giants, online privacy has become a matter of growing concern for countries, companies and people alike.

On Monday, countries around the world marked Data Privacy Day, also known as Data Protection Day — an initiative to raise awareness of internet safety issues.

Here are 10 facts about online privacy:

• Less than 60 percent of countries have laws to secure the protection of data and privacy.

• Europe’s data protection regulators have received more than 95,000 complaints about possible data breaches since the adoption of a landmark EU privacy law in May.

• More than one in two respondents to a 2018 global survey by pollster CIGI-Ipsos said they had grown more concerned about their online privacy compared to the previous year.

• Almost 40 percent of respondents to another survey by cybersecurity firm Kaspersky Lab said they did not know how to protect themselves from cybercrime.

• A survey of tech professionals by security key maker Yubico suggested experts might not live up to safety standards. It found almost 70 percent of respondents shared passwords with colleagues.

• More than half reused an average of five passwords across their work and personal accounts.

• About 4 percent of people targeted by an email phishing campaign would click on it.

• In 2017, almost 17 million U.S. consumers experienced identity fraud — the unauthorized use of personal information, such as credit card data, for financial gain.

• Data breaches carried out by hackers are expected to go up 22 percent annually, exposing some 146 billion records, including personal information such as name, address and credit card numbers by 2023.

• Data breaches cost companies worldwide almost $4 million on average for every incident.
  …

When Danny Reagan was 13, he began exhibiting signs of what doctors usually associate with drug addiction. He became agitated, secretive and withdrew from friends. He had quit baseball and Boy Scouts, and he stopped doing homework and showering.

But he was not using drugs. He was hooked on YouTube and video games, to the point where he could do nothing else. As doctors would confirm, he was addicted to his electronics.

“After I got my console, I kind of fell in love with it,” Danny, now 16 and a junior in a Cincinnati high school, said. “I liked being able to kind of shut everything out and just relax.”

Danny was different from typical plugged-in American teenagers. Psychiatrists say internet addiction, characterized by a loss of control over internet use and disregard for the consequences of it, affects up to 8 percent of Americans and is becoming more common around the world.

“We’re all mildly addicted. I think that’s obvious to see in our behavior,” said psychiatrist Kimberly Young, who has led the field of research since founding the Center for Internet Addiction in 1995. “It becomes a public health concern obviously as health is influenced by the behavior.”

Psychiatrists such as Young who have studied compulsive internet behavior for decades are now seeing more cases, prompting a wave of new treatment programs to open across the United States. Mental health centers in Florida, New Hampshire, Pennsylvania and other states are adding inpatient internet addiction treatment to their line of services.

Some skeptics view internet addiction as a false condition, contrived by teenagers who refuse to put away their smartphones, and the Reagans say they have had trouble explaining it to extended family.

Anthony Bean, a psychologist and author of a clinician’s guide to video game therapy, said that excessive gaming and internet use might indicate other mental illnesses but should not be labeled independent disorders.

“It’s kind of like pathologizing a behavior without actually understanding what’s going on,” he said.

‘Reboot’

At first, Danny’s parents took him to doctors and made him sign contracts pledging to limit his internet use. Nothing worked, until they discovered a pioneering residential therapy center in Mason, Ohio, about 22 miles (35 km) north of Cincinnati.

The “Reboot” program at the Lindner Center for Hope offers inpatient treatment for 11 to 17-year-olds who, like Danny, have addictions including online gaming, gambling, social media, pornography and sexting, often to escape from symptoms of mental illnesses such as depression and anxiety.

Danny was diagnosed with Attention Deficit Hyperactivity Disorder at age 5 and Anxiety Disorder at 6, and doctors said he developed an internet addiction to cope with those disorders.

“Reboot” patients spend 28 days at a suburban facility equipped with 16 bedrooms, classrooms, a gym and a dining hall.

They undergo diagnostic tests, psychotherapy, and learn to moderate their internet use.

Chris Tuell, clinical director of addiction services, started the program in December after seeing several cases, including Danny’s, where young people were using the internet to “self-medicate” instead of drugs and alcohol.

The internet, while not officially recognized as an addictive substance, similarly hijacks the brain’s reward system by triggering the release of pleasure-inducing chemicals and is accessible from an early age, Tuell said.

“The brain really doesn’t care what it is, whether I pour it down my throat or put it in my nose or see it with my eyes or do it with my hands,” Tuell said. “A lot of the same neurochemicals in the brain are occurring.”

Even so, recovering from internet addiction is different from other addictions because it is not about “getting sober,” Tuell said. The internet has become inevitable and essential in schools, at home and in the workplace.

“It’s always there,” Danny said, pulling out his smartphone.

“I feel it in my pocket. But I’m better at ignoring it.”

Is it a real disorder?

Medical experts have begun taking internet addiction more seriously.

Neither the World Health Organization (WHO) nor the American Psychiatric Association recognize internet addiction as a disorder. Last year, however, the WHO recognized the more specific Gaming Disorder following years of research in China, South Korea and Taiwan, where doctors have called it a public health crisis.

Some online games and console manufacturers have advised gamers against playing to excess. YouTube has created a time monitoring tool to nudge viewers to take breaks from their screens as part of its parent company Google’s “digital wellbeing” initiative.

WHO spokesman Tarik Jasarevic said internet addiction is the subject of “intensive research” and consideration for future classification. The American Psychiatric Association has labeled gaming disorder a “condition for further study.”

“Whether it’s classified or not, people are presenting with these problems,” Tuell said.

Tuell recalled one person whose addiction was so severe that the patient would defecate on himself rather than leave his electronics to use the bathroom.

Research on internet addiction may soon produce empirical results to meet medical classification standards, Tuell said, as psychologists have found evidence of a brain adaptation in teens who compulsively play games and use the internet.

“It’s not a choice, it’s an actual disorder and a disease,” said Danny. “People who joke about it not being serious enough to be super official, it hurts me personally.”

 
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Iran is likely to expand its cyberespionage activities as its relations with Western powers worsen, the European Union digital security agency said Monday.

Iranian hackers are behind several cyberattacks and online disinformation campaigns in recent years as the country tries to strengthen its clout in the Middle East and beyond, a Reuters Special Report published in November found.

This month the European Union imposed its first sanctions on Iran since world powers agreed to a 2015 nuclear deal with Tehran, in a reaction to Iran’s ballistic missile tests and assassination plots on European soil.

“Newly imposed sanctions on Iran are likely to push the country to intensify state-sponsored cyber threat activities in pursuit of its geopolitical and strategic objectives at a regional level,” the European Union Agency for Network and Information Security (ENISA) said in a report.

A senior Iranian official rejected the report, saying “these are all part of a psychological war launched by the United States and its allies against Iran.”

ENISA lists state-sponsored hackers as among the highest threats to the bloc’s digital security.

It said that China, Russia and Iran are “the three most capable and active cyber actors tied to economic espionage.” Iran, Russia and China have repeatedly denied U.S. allegations that their governments conduct cyberattacks.

A malicious computer worm known as Stuxnet that was used to attack a uranium enrichment facility at Iran’s Natanz underground nuclear site a decade ago is widely believed to have been developed by the United States and Israel.

When Washington imposed sanctions on several Iranians in March 2018 for hacking on behalf of the Iranian government, Iran’s foreign ministry denounced the move as “provocative, illegitimate, and without any justifiable reason.”

In November, the United States indicted two Iranians for launching a major cyberattack using ransomware known as SamSam and sanctioned two others for helping exchange the ransom payments from Bitcoin digital currency into rials.

Cyber activities are expected to increase in coming months, particularly if Iran fails to keep the EU committed to a 2015 landmark nuclear deal, ENISA said.
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Entering or exiting Cochin International airport in India’s southern Kochi city, it is hard to miss the sea of solar panels glinting under the sun on a vast stretch of land on one side of the road and on top of a massive car park. Close by, a huge billboard proclaims the airport’s status as the world’s first airport fully powered by solar energy.

The journey to that title began with a pilot project five years ago as airport authorities searched for ways to minimize ever-growing power bills. 

“We put solar panels on the rooftop of Terminal One, we observed it for a year and we found it is quite good and can be safely scaled up,” said the airport’s managing director, V.J.Kurian.

Now, the energy being produced by the sun-drenched airport’s solar plant meets its needs round the clock. The excess power harnessed by tens of thousands of solar panels during the day is stored in the city’s energy grid. 

“We will produce the entire energy during these morning 10 hours and directly we will use some part of energy,” explained project manager Jerrin John Parakkal. “Excess energy we will bank to grid and then during nighttime we will take it back.”

​UN award

In 2018 Cochin airport won one of the United Nations top environmental awards: Champions of the Earth Award for Entrepreneurial Vision. The project is a testament to India’s ambitions of rapidly scaling up the use of solar power to reduce its carbon emissions and has prompted other airports and infrastructure projects to explore the potential of solar energy.

Kurian, who led the project, recalls that initially there were doubts about the project’s financial viability — the cost of producing one megawatt of power was pegged at $1 million. But the falling price of solar panels in recent years brought down costs and helped make the ambitious project a reality. 

“We get back our investment in less than six years time, which I thought was an excellent investment opportunity and next 25 years is meant for all profit,” Kurian said.

Expanding capacity

To retain the title it received in 2015 as the world’s first fully solar powered airport, the facility has steadily expanded capacity. The more than 29 megawatts currently produced will soon be scaled up to nearly 40 megawatts to meet the needs of ever-growing passenger traffic in a city that is Kerala’s commercial capital and a gateway to tourist destinations. 

The solar panels had been placed on a large tract of unused land set aside for future cargo, but because usable land is the biggest challenge for solar projects, airport authorities have searched for alternatives. They found available space on top of the airport’s car park and a 2-kilometer canal.

Airport authorities estimate that the elimination of carbon emissions over 25 years would be equal to planting 3 million trees. And to make the green project even greener, organic vegetables are being grown under the solar panels and on spare land on the side. About 60 tons were produced last year and were sold to airport staff.

Interest in solar grows

The project has prompted interest from other airports in India and in some African countries, which are also eyeing the potential of solar power. 

“We have signed an MOU (memorandum of understanding) with the government of Ghana. We have had a team from Liberia who were interested in us helping them to put up solar panels specially in the airport sector,” Kurian said.

The Cochin airport is being seen as a model of how from household rooftops to big infrastructure projects, sunny India is increasingly turning to solar power. 

“They have a demonstration effect also. So many people walk through the airport. If they get to know that solar energy is being utilized on such a scale, that means it is a viable solution,” said Amit Kumar, a solar energy expert with the Energy and Resources Institute in New Delhi.

India’s massive rail sector is also turning to solar energy. Solar panels are being placed on top of some train coaches. A rail station in the northeastern city of Guwahati has begun generating enough solar power to meet its needs. The government is also exploring how highways could be lighted with solar lights.

India’s target of increasing its solar capacity to 100,000 megawatts by 2022 has attracted big investments in the sector. Japan’s SoftBank has promised to invest $20 billion in Indian solar projects, and some of the world’s largest solar parks are being built in the country. That has raised hopes that India will be able to meet its commitment of reducing its greenhouse gas emissions about 35 percent below 2005 levels by 2030.

However experts warn that the imposition of import duties last year on solar panels from China and Malaysia amid a push to increase indigenous manufacturing has affected the momentum of growth.

“It is moving fast, but in recent times there have been some hiccups (disruptions). I would say it is moving towards its target, at the moment a bit slowly,” Kumar said.
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India’s southern Kochi city in Kerala state is among the world’s most innovative airports, completely powered by solar energy. Winner of the United Nations Champions of the Earth Award for Entrepreneurial Vision in 2018, the project is testimony to India’s ambitions of rapidly scaling up the use of solar power to reduce its carbon emissions. Anjana Pasricha has this report.
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Called the “greenest office building in the world,” the Bullitt Center in Seattle, Washington, generates its own electricity and its own water, collected from rain falling on the roof. Opened on Earth Day in 2013, the Bullitt Center has been nicknamed a “Living Building.” Natasha Mozgovaya visited the green building to see for herself what makes it so unusual. Anna Rice narrates her report.
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The world of work is going through a major transformation. Technological advances are creating new jobs and at the same time leaving many people behind as their skills are no longer needed. A new study by the International Labor Organization’s Global Commission on the Future of Work addresses the many uncertainties arising from this new reality.

The International Labor Organization agrees artificial intelligence, automation and robotics will lead to job losses, as people’s skills become obsolete. But it says these same technological advances, along with the greening of economies also will create millions of new jobs.

Change is coming

The co-chair of the ILO Global Commission on the Future of Work, South African President Cyril Ramaphosa, says these advances offer many opportunities. But he warns people must harness the new technologies for the world of work and not be allowed to control the future shape of work.

“In the 20th century, we established that labor is not a commodity. In the 21st century, we must also ensure that labor is not a robot. We propose a human in command type of approach ensuring that technology frees workers and improves work rather than reducing their control,” he said.

Ramaphosa says change is inevitable and will happen whether people like it or not.

“We believe that we would rather be ahead of the curve rather than behind it and get the developments that are unfolding to shape us and to lead us. We need to be ahead so that we can shape the type of world of work that we want to see,” he said.

Human-centered conversation

In its study, the 27-member commission has adopted a human-centered approach. At this time of unprecedented change, ILO Director-General Guy Ryder says having people at the heart of this debate is critical for achieving a decent future of work.

“I think people, families, countries around the world are indeed grappling with the challenges and the opportunities of transformative change at work and the ambition of our commission … is, in a very concise and a very clear, and I think above all an action oriented way to try to set out a road map of how we can indeed seize the opportunities and deal satisfactorily with those challenges,” Ryder said.

Ten recommendations

After 15 months of work, the commission has come up with 10 recommendations for attaining decent and sustainable work. They include a call for a universal labor guarantee to protect workers’ rights, an adequate living wage and a safe workplace.

The commission proposes social protection measures from birth to old age. It says technological change must be managed to boost decent work. It says the gender gap should be closed and equality achieved in the workplace.

Ryder says the report puts a heavy emphasis on life-long learning and the renewal of skills throughout one’s working life.

“With the rapidity of change being what it is at work today,” he said, “it is simply not realistic to believe that the skills that we acquire at the beginning of our lives in our education, what we tend to think of as a period of our education will serve us throughout a working life. I mean, the shelf life of skills acquired at the beginning is a lot shorter than working life is going to be.”

Ryder notes the future number of jobs or the future of employment will not be determined alone by the autonomous forward march of technology. He says that will depend on the choices of policymakers.

The commission study indicates it is reasonable to assume that humans and robots will be able to live in harmony with one another — if humans are put in control of the forward application of technology.
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Chinese internet users lost access to Microsoft’s Bing search engine for two days, setting off grumbling about the ruling Communist Party’s increasingly tight online censorship.

Microsoft Corp. said Friday that access had been restored. A brief statement gave no reason for the disruption or other details.

Comments on social media had accused regulators of choking off access to information. Others complained they were forced to use Chinese search engines they say deliver poor results.

“Why can’t we choose what we want to use?” said a comment signed Aurelito on the Sina Weibo microblog service.

Government censorship

Bing complied with government censorship rules by excluding foreign websites that are blocked by Chinese filters from search results. But President Xi Jinping’s government has steadily tightened control over online activity.

The agency that enforces online censorship, the Cyberspace Administration of China, didn’t respond to questions sent by fax.

China has by far the biggest population of internet users, with some 800 million people online, according to government data.

Foreign sites blocked

The Communist Party encourages internet use for business and education but blocks access to foreign websites run by news organizations, human rights and Tibet activists and others deemed subversive.

Since coming to power in 2012, Xi has promoted the notion of “internet sovereignty,” or the right of Beijing and other governments to dictate what their publics can do and see online.

Chinese filters block access to global social media including Twitter, Facebook and YouTube. Officials argue such services operating beyond their control pose a threat to national security.

Xi’s government also has tightened controls on use of virtual private network technology that can evade its filters.

Alphabet Inc.’s Google unit operated a search engine in China until 2010 that excluded blocked sites from results. The company closed that after hacking attacks aimed at stealing Google’s source code and breaking into email accounts were traced to China.

That has helped Chinese competitors such as search engine Baidu.com to flourish. But Baidu has been hit by repeated complaints that too many search results are irrelevant or are paid advertising.
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A tiny fraction of Twitter users spread the vast majority of fake news in 2016, with conservatives and older people sharing misinformation more, a new study finds. 

Scientists examined more than 16,000 U.S. Twitter accounts and found that 16 of them — less than one-tenth of 1 percent — tweeted out nearly 80 percent of the misinformation masquerading as news, according to a study Thursday in the journal Science. About 99 percent of the Twitter users spread virtually no fake information in the most heated part of the election year, said study co-author David Lazer, a Northeastern University political and computer science professor. 

Spreading fake information “is taking place in a very seamy but small corner of Twitter,” Lazer said. 

Lazer said misinformation “super sharers” flood Twitter: an average of 308 pieces of fakery each between Aug. 1 and Dec. 6 in 2016.  

And it’s not just that few people are spreading it — few people are reading it, Lazer said. 

“The vast majority of people are exposed to very little fake news despite the fact that there’s a concerted effort to push it into the system,” Lazer said. 

The researchers found the 16,442 accounts they analyzed by starting with a random pool of voter records, matching names to Twitter users and then screening out accounts that appeared to not be controlled by real people. 

Their conclusions are similar to those of a study released earlier this month that looked at the spread of false information on Facebook. It also found that few people shared fakery, but those who did were more likely to be over 65 and conservatives. 

​Boost to credibility

That makes this study more believable, because two groups of researchers using different social media platforms, measuring political affiliation differently and with different panels of users came to the same conclusion, said Yonchai Benkler, co-director of Harvard Law School’s center on the internet and society. He wasn’t part of either study but praised them, saying they should reduce misguided postelection panic about how “out-of-control technological processes had rendered us as a society incapable of telling truth from fiction.” 

Experts say a recent showdown between Kentucky Catholic school students and a Native American elder at the Lincoln Memorial seemed to be stoked by a single, now-closed Twitter account. Lazer said the account fit some characteristics of super sharers from his study but it was more left-leaning, which didn’t match the study. 

Unlike the earlier Facebook study, Lazer didn’t interview the people but ranked people’s politics based on what they read and shared on Twitter. 

The researchers used several different sources of domains for false information masquerading as news — not individual stories but overall sites — from lists compiled by other academics and BuzzFeed. While five outside experts praised the study, Kathleen Hall Jamieson, head of the public policy center at the University of Pennsylvania, found several problems, especially with how they determined fake information sites. 

Lazer’s team found that among people they categorized as left-leaning and centrists, less than 5 percent shared any fake information. Among those they determined were right-leaning, 11 percent of accounts shared misinformation masquerading as news. For those on the extreme right, it was 21 percent. 

This study shows “most of us aren’t too bad at circulating information, but some of us are determined propagandists who are trying to manipulate the public sphere,” said Texas A&M University’s Jennifer Mercieca, a historian of political rhetoric who wasn’t part of the study. 
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Robots aren’t replacing everyone, but a quarter of U.S. jobs will be severely disrupted as artificial intelligence accelerates the automation of existing work, according to a new Brookings Institution report.

The report, published Thursday, says roughly 36 million Americans hold jobs with “high exposure” to automation — meaning at least 70 percent of their tasks could soon be performed by machines using current technology. Among those most likely to be affected are cooks, waiters and others in food services; short-haul truck drivers; and clerical office workers.

“That population is going to need to upskill, reskill or change jobs fast,” said Mark Muro, a senior fellow at Brookings and lead author of the report.

Muro said the timeline for the changes could be “a few years or it could be two decades.” But it’s likely that automation will happen more swiftly during the next economic downturn. Businesses are typically eager to implement cost-cutting technology as they lay off workers.

Some economic studies have found similar shifts toward automating production happened in the early part of previous recessions — and may have contributed to the “jobless recovery” that followed the 2008 financial crisis.

But with new advances in artificial intelligence, it’s not just industrial and warehouse robots that will alter the American workforce. Self-checkout kiosks and computerized hotel concierges will do their part.

Most jobs will change somewhat as machines take over routine tasks, but a majority of U.S. workers will be able to adapt to that shift without being displaced.

The changes will hit hardest in smaller cities, especially those in the heartland and Rust Belt and in states like Indiana and Kentucky, according to the report by the Washington think tank. They will also disproportionately affect the younger workers who dominate food services and other industries at highest risk for automation.

Some chain restaurants have already shifted to self-ordering machines; a handful have experimented with robot-assisted kitchens.

Google this year is piloting the use of its digital voice assistant at hotel lobbies to instantly interpret conversations across a few dozen languages. Autonomous vehicles could replace short-haul delivery drivers. Walmart and other retailers are preparing to open cashier-less stores powered by in-store sensors or cameras with facial recognition technology.

“Restaurants will be able to get along with significantly reduced workforces,” Muro said. “In the hotel industry, instead of five people manning a desk to greet people, there’s one and people basically serve themselves.”

Many economists find that automation has an overall positive effect on the labor market, said Matias Cortes, an assistant professor at York University in Toronto who was not involved with the Brookings report. It can create economic growth, reduce prices and increase demand while also creating new jobs that make up for those that disappear.

But Cortes said there’s no doubt there are “clear winners and losers.” In the recent past, those hardest hit were men with low levels of education who dominated manufacturing and other blue-collar jobs, and women with intermediate levels of education who dominated clerical and administrative positions.

In the future, the class of workers affected by automation could grow as machines become more intelligent. The Brookings report analyzed each occupation’s automation potential based on research by the McKinsey management consulting firm. Those jobs that remain largely unscathed will be those requiring not just advanced education, but also interpersonal skills and emotional intelligence.

“These high-paying jobs require a lot of creativity and problem-solving,” Cortes said. “That’s going to be difficult for new technologies to replace.”

 
…

Amazon’s long search for a new headquarters location — nicknamed HQ2 — came to an end in November 2018, as the company decided to open offices in New York City and Crystal City in Northern Virginia. And while the opening of HQ2 is still months away, Natasha Mozgovaya visited the original Amazon HQ in Seattle.
…

The Federal Aviation Administration said on Wednesday that 43 flights into New Jersey’s Newark Liberty International Airport were required to hold after drone sightings at a nearby airport Tuesday, while nine flights were diverted.

The incident comes as major U.S. airports are assessing the threat of drones and have been holding meetings to address the issue.

The issue of drones impacting commercial air traffic came to the fore after London’s second busiest airport, Gatwick Airport, was severely disrupted in December when drones were sighted on three consecutive days.

An FAA spokesman said that Tuesday’s event lasted for 21 minutes. The flights into Newark, the 11th busiest U.S. airport, were suspended after a drone was seen flying at 3,500 feet over nearby Teterboro Airport, a small regional airport about 17 miles (27.3 kilometers) away that mostly handles corporate jets and private planes.

The Port Authority of New York and New Jersey, which operates Newark and Teterboro airports, as well as New York’s John F. Kennedy International Airport, said Wednesday that it hosted a working session with the FAA, the FBI and other law enforcement agencies last week “to review and enhance protocols for the rapid detection and interdiction of drones.” It declined to discuss specifics for security reasons.

The Port Authority added that it is “committed to continuing our collaboration with the FAA and federal and state law enforcement partners to protect against any and all drone threats to the maximum extent possible.”

The Chicago Department of Aviation said Wednesday it is working closely with the FAA and law enforcement “to ensure safe and secure operations at both O’Hare and Midway” but would not discuss drone preparations.

The FAA declined to comment on meetings with major airports, but said it has been in “close coordination” with security agency partners “to address drone security challenges.”

Drone sightings, rules

The drone sightings at London’s Gatwick Airport last month resulted in about 1,000 flights being canceled or diverted and affected 140,000 passengers.

The U.S. Congress last year gave the Department of Justice and Department of Homeland Security new powers to disable or destroy threatening drones after officials raised concerns about the use of drones as potential weapons.

United Airlines, the largest carrier at Newark, said Tuesday that the impact to its operations had been minimal.

The FAA initially said it had reports of two drones on Tuesday evening, but it since clarified to say it had two reports of one drone in northern New Jersey airspace.

Earlier this month, the U.S. Transportation Department proposed rules that would allow drones to operate over populated areas and end a requirement for special permits for night use, long-awaited actions that are expected to help speed their commercial use.

There are nearly 1.3 million registered drones in the United States and more than 116,000 registered drone operators.

Officials say there are hundreds of thousands of additional drones that are not registered.
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Jeff Bezos’ rocket company, Blue Origin, has launched NASA experiments into space on a brief test flight.

The New Shepard rocket blasted off Wednesday from West Texas, hoisting a capsule containing the experiments. The eight experiments were exposed to a few minutes of weightlessness, before the capsule parachuted down. The rocket also landed successfully, completing its fourth spaceflight.

This was Blue Origin’s 10th test flight, all precursors to launching passengers by year’s end. The capsules have six windows, one for each customer. Blue Origin isn’t taking reservations just yet. Instead, the Kent, Washington, company is focusing on brief research flights.

Wednesday’s flight lasted just over 10 minutes, with the capsule reaching 66 miles high, or 107 kilometers, well within the accepted boundary of space.

Bezos is the founder of Amazon.

 
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Cameras and alarms keep offices and warehouses safe worldwide. But a new kind of security guard is making the rounds looking for anything that is unusual. Michelle Quinn reports.
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American tech giant Google has opened a new office in Berlin that it says will give it the space to expand in the German capital.

CEO Sundar Pichai said Tuesday the space means Google could more than double the number of Berlin employees to 300. Google currently has 1,400 employees in Germany.

Pichai says “the city has long been a capital of culture and media. Now it’s also home to a fast-growing startup scene and an engine for innovation.”

Google has faced regulatory headwinds in Europe, and was fined 50 million euros ($57 million) Monday in France for alleged violations of European data privacy rules.

Google Central Europe vice president Philipp Justus didn’t directly address the fine, but said Google’s committed to transparency and clarity on what data is collected and how it’s used.
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France’s data watchdog fined Google nearly $57 million on Monday, saying the tech giant failed to provide users with transparent information on its data consumer policies and how their personal information was used to display advertising targeting them.

The French agency CNIL said U.S.-based Google made it too difficult for internet users to understand and manage their personal preferences online.

“The information provided is not sufficiently clear,” the regulatory agency said, “for the user to understand the legal basis for targeted advertising is consent, and not Google’s legitimate business interests.”

It was the first ruling using the European Union’s strict new General Data Protection Regulation since it was implemented last year, a sweeping set of rules that has set a global standard forcing large American technology firms to examine their practices or risk huge fines.

Google said it was studying the ruling to determine its next steps.

“People expect high standards of transparency and control from us,” Google said. “We’re deeply committed to meeting those expectations and the consent requirements” of the new regulations.

 
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Russia’s communication watchdog, Roskomnadzor, opened “administrative proceedings” Monday against Facebook and Twitter for non-compliance with country’s data laws, Interfax news agency reported.

Roskomnadzor head Alexander Zharov is quoted as saying that U.S. social media giants have a month to comply or face legal proceedings.

According to Roskomnadzor, Facebook and Twitter have not explained how and when they would comply with legislation that requires all servers used to store Russians’ personal data to be located in Russia.

Russia has introduced stricter internet laws in the past five years, among other things requiring search engines to share encryption keys with Russian security services.

In April last year, thousands rallied in Moscow in support of internet freedom after Russian authorities attempted to block access to the popular messaging app Telegram.

Telegram had refused to give state intelligence services access to private conversations which are usually encrypted.
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In the future, a tattoo may not only be a way for someone to express themselves, it may also be used to monitor a genetic condition or even control a prosthetic device. VOA’s Kevin Enochs reports.
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Home to Apple, Facebook and Google, Silicon Valley is an American economic powerhouse, producing technology companies with global influence. But behind these influential American brands are scores of foreign workers who play a critical role in the Valley’s tech workforce. Deana Mitchell reports.
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Humanity’s efforts to move into and peer into space seem to be experiencing something of a renaissance in the past few weeks. NASA’s pictures of Ultima Thule continue to astound, as do Chinese pictures from their probe on the far side of the moon. Coming soon, the James Webb Telescope will allow NASA to look even farther into the great beyond. VOA’s Kevin Enochs reports.
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Facebook may be facing the biggest fine ever imposed by the U.S. Federal Trade Commission for privacy violations involving the personal information of its 2.2 billion users.

The FTC is considering hitting Facebook with a penalty that would top its previous record fine of $22.5 million, which it dealt to Google in 2012 for bypassing the privacy controls in Apple’s Safari browser, according to The Washington Post. The story published Friday cited three unidentified people familiar with the discussions.

In an automated response, the FTC said it was unable to comment, citing its closure due to the U.S. government shutdown. Facebook declined to comment.

The potential fine stems from an FTC investigation opened after revelations that data mining firm Cambridge Analytica had vacuumed up details about as many as 87 million Facebook users without their permission.

The FTC has been exploring whether that massive breakdown violated a settlement that Facebook reached in 2011 after government regulators had concluded the Menlo Park, California, company had repeatedly broken its privacy promises .

The FTC decree, which runs through 2031, requires Facebook to get its users’ consent to share their personal information in ways that aren’t allowed by their privacy settings.

Since the Cambridge Analytica erupted 10 months ago, Facebook has vowed to do a better job corralling its users’ data. Nevertheless, its controls have remained leaky. Just last month, the company acknowledged a software flaw had exposed the photos of about 7 million users to a wider audience than they had intended.

The FTC’s five commissioners have discussed fining Facebook but haven’t settled on the amount yet, according to the Post.

Facebook’s privacy problems are also under investigation in other countries and the target of a lawsuit filed last month by Washington, D.C., Attorney General Karl Racine.
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