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Mobile App Connects Responders to Those Having Mental Health Crisis

Rickey pushes himself up slowly, grabs the leash tethered to the side of his walker and takes a few steps. His dog, a terrier named Madman, perks his ears up and follows him. Rickey pauses and looks across the street at a rundown building.

“That was a Blues Club,” he says. “The police station was a jazz club. Miles Davis, John Coltrane, we had all them,” says the 69-year-old. 

But the far-off look in his eyes isn’t reality. The nightlife that once electrified the Tenderloin District of San Francisco is no more.

Illicit drugs are dealt openly on the streets of the Tenderloin, a neighborhood in San Francisco, California. The Tenderloin has become a corrupt, high-crime neighborhood with homeless people lining the sidewalks.

High crime rates

The Tenderloin Housing Clinic and San Francisco police statistics show violent crime in just one block of the Tenderloin “is 35 times higher than the rest of the city.” In addition, one aggravated assault occurs every day and robbery statistics are even higher.

But several years ago, trendy businesses priced out of an adjacent area, brought property in Tenderloin. The gentrification of the area is starting, but it’s created another problem. More homeless filter onto the streets as real estate gets more expensive.

“Oh, hey, there you are.” A guy wearing black-rimmed glasses and a deep purple T-shirt and purple vest greets Rickey.

Jacob Savage is a community activist who founded the group Concrn.

Savage, who describes himself as a “privileged white guy,” found common ground with Rickey — and other Tenderloin residents — by playing a trumpet. He’s never without the instrument.

The two men — who couldn’t look more different — harmonize together in a duet. Rickey’s fingers snap to the beat of Savage’s horn, then he starts belting out, “Stand by Me,” a popular ballad by Ben E. King. It’s a calm, fun moment in Savage’s otherwise serious day.

Building trust

As a 15-year-old growing up in wealthy, tech-savvy Palo Alto, California, Savage became a police cadet, and spent six years riding along on calls. But he says the criminal arrests and prison sentences didn’t satisfy his passion to help others.

A few years ago, Savage brought Concrn to the Tenderloin, through a mobile app and a team of responders.

Through the app, witnesses report incidents of mental crises with descriptions of the person, location and other notes.

“When you submit that,” says Savage, “it goes into our dispatching platform” where responders are assigned to the incident. 

They arrive on the scene and offer mental health or drug abuse assistance before police arrive to make arrests. Often that first meeting includes only a conversation if the Tenderloin resident refuses treatment. Savage is fine with that.

“It’s building trust and having a trusting relationship so when they are actually ready to get better, we’re there,” he says.

Each Concrn responder completes 20 hours of classroom instruction and 80 hours on the street. Fifty people have completed the training.

In the past few years, they’ve responded to 2,000 crises. The ultimate goal is to train residents as responders, so the community is self-sufficient and doesn’t need Concrn. But that intention is years away.

Carrying a trumpet

Savage gets a call for a crisis several blocks away and he walks there with his trumpet at his side.

When he arrives, police are still there, but no disturbance. He approaches some men and mentions Concrn.”What kind of music do you play?”they ask. He starts a jazz number and they smile. 

Then a police officer taps Savage on his shoulder. There’s a guy police can’t handle right now – could he see what he can do?

Savage walks over to a thin young man dressed in black wearing a magenta scarf around his head. He’s bopping and weaving and talking to no one in particular. Jacob interrupts the constant gibberish.”Hey brother, what’s your name buddy?”

“Eddie” is the only word Jacob can understand in the restless man’s ongoing monologue.

Savage thinks he’s on crystal meth and asks if him if he would like to go to a clinic.

Eddie keeps blabbering but doesn’t answer. Savage sees the cigarette lighter he’s holding and asks if he would like a cigarette. Savage contacts another Concrn responder and starts playing his trumpet as a beacon.

Savage explains, “Cigarettes are a last resort to use when people are going so fast we can’t understand them or they are panicking.”

David, the other responder, finds their location from the trumpet blast and hands Eddie the cigarette, which he half eats. 

Savage and David spend several hours with Eddie. They learn he’s a composer.

Eddie offers to sell Savage his black leather outfit. They part, hoping to meet on the street again. Maybe by then Eddie will be ready to accept Concrn’s intervention.

Rwanda Ramps up STEM Education for Girls

In Rwanda, the number of schoolgirls studying science, technology, engineering and mathematics, the so-called STEM fields, is climbing steadily. It’s part of an ambitious government agenda to transform the economy. In the past decade, several STEM schools for girls have opened in Rwanda amid the rising demand. Chika Oduah reports for VOA from Kigali.

Does Cellphone-Sweeping ‘StingRay’ Technology Go Too Far?

New York City, Los Angeles, Chicago and Las Vegas are among scores of police departments across the country quietly using a highly secretive technology developed for the military that can track the whereabouts of suspects by using the signals constantly emitted by their cellphones.

Civil liberties and privacy groups are increasingly raising objections to the suitcase-sized devices known as StingRays or cell site simulators that can sweep up cellphone data from an entire neighborhood by mimicking cell towers. Police can determine the location of a phone without the user even making a call or sending a text message. Some versions of the technology can even intercept texts and calls, or pull information stored on the phones.

Part of the problem, privacy experts say, is the devices can also collect data from anyone within a small radius of the person being tracked. And law enforcement goes to great lengths to conceal usage, in some cases, offering plea deals rather than divulging details on the StingRay.

“We can’t even tell how frequently they’re being used,” said attorney Jerome Greco, of the Legal Aid Society, which recently succeeded in blocking evidence collected with the device in a New York City murder case. “It makes it very difficult.”

At least 72 state and local law enforcement departments in 24 states plus 13 federal agencies use the devices, but further details are hard to come by because the departments that use them must take the unusual step of signing nondisclosure agreements overseen by the FBI.

An FBI spokeswoman said the agreements, which often involve the Harris Corporation, a defense contractor that makes the devices, are intended to prevent the release of sensitive law enforcement information to the general public. But the agreements don’t prevent an officer from telling prosecutors the technology was used in a case.

In New York, use of the technology was virtually unknown to the public until last year when the New York Civil Liberties Union forced the disclosure of records showing the NYPD used the devices more than 1,000 times since 2008. That included cases in which the technology helped catch suspects in kidnappings, rapes, robberies, assaults and murders. It has even helped find missing people.

But privacy experts say such gains come at too high a cost.

“We have a Fourth Amendment to the Constitution,” said Jennifer Lynch, an attorney with the Electronic Frontier Foundation, referring to the protection against unreasonable search and seizure. “Our Founding Fathers decided when they wrote the Bill of Rights there had to be limits placed on government.”

Lawmakers in several states have introduced proposals ranging from warrant requirements to an outright ban on the technology; about a dozen states already have laws requiring warrants. Federal law enforcement said last year that it would be routinely required to get a search warrant before using the technology – a first effort to create a uniform legal standard for federal authorities.

And case law is slowly building. Two months ago, a Washington, D.C., appeals court overturned a conviction on a sex assault after judges ruled a violation of the Fourth Amendment because of evidence improperly collected from the simulator without a proper warrant.

In the New York murder case argued by the Legal Aid Society, a judge in Brooklyn last month ruled that the NYPD must have an eavesdropping warrant signed by a judge to use the device, a much higher bar than the “reasonable suspicion” standard that had previously been required.

“By its very nature, then, the use of a cell site simulator intrudes upon an individual’s reasonable expectation of privacy, acting as an instrument of eavesdropping and requires a separate warrant supported by probable cause,” wrote state Supreme Court Judge Martin Murphy.

New York City police officials disagreed with the ruling and disputed that a StingRay was even used in the case, even though there had been a court order to do so. Police officials also said they have since started requiring a higher stander of probable cause when applying for the devices.

Legal Aid Society’s Greco said he hoped the ruling will push the nation’s largest department into meeting the higher standard, and help judges better understand the intricacies of more cutting-edge surveillance.

“We’re hoping we can use this decision among other decisions being made across the country to show that this logic is right,” Greco said. “Part of an issue we’re facing with technology, the judges don’t understand it. It makes it easier if another judge has sat down and really thought about it.”

For Cambodian Techies, US Tour Ends With Vision of Startup at Home

At home in Phnom Penh, the five techies knew of each other by reputation but had never met. After three weeks touring the United States, they’ve returned to Cambodia fired up about collaborating on a fintech startup.

“Before, when I thought about a million-dollar business, it was only a dream,” Sopheakmonkol Sok, 29, a co-founder and CEO of Codingate, a web and mobile developer, told VOA Khmer.

Langda Chea, founder and CEO of BookMeBus, a booking app for Cambodian bus, ferry and taxi travel, met Sopheakmonkol Sok while under the auspices of a U.S. State Department program called the International Visitor Leadership Program (IVLP), which includes work on democracy, human rights, security, environment, international crime, economic growth and development.

​Learned from other companies’ successes

The tech intensive “Accelerating Tech Entrepreneurship and SME Development” focused on small- and medium-sized enterprise growth in the tech sector. The Cambodians engaged with tech leaders in Washington, D.C.; Cleveland, Ohio; Raleigh, North Carolina; San Francisco and San Jose, California.

In Silicon Valley, they met with “a lot of successful companies, big and small,” Sok said. “So we saw how they operate and manage their businesses, and we learned from their success.” 

Nicholas Geisinger, the IVLP program officer who oversaw the tech trip, said the program works when it encourages the cross-pollination of ideas among the exchange visitors and Americans.

“We [told] them about the development in our country,” Chea said, listing positives such as a fast, inexpensive internet infrastructure, an improving business environment, and the growth of an educated workforce “that show potential because it’s an advantage for us if they invest in Cambodia.” 

“Ideas were originated with the U.S. embassy … and furthering economic development in Cambodia was one of their objectives. … That’s why we did a program on this topic,” Geisinger said. 

It’s a bonus when the visitors learn “and have new ideas by talking with each other in this new environment,” Geisinger said. “That’s a huge win for the program, a win for the people of Cambodia and I can’t wait to see what they will do next.” 

Chankiriroth Sim, founder and CEO of BanhJi, a fintech startup, told VOA Khmer that while the participants learned more about the U.S. tech scene on their tour, the “important thing is that we got to know each other better.” 

Or as Rithy Thul, the founder of Smallworld, a collaborative co-working space, told VOA Khmer, the five learned “we can work together when we are back” in Cambodia.

Or can they? Each one has a tech business, so who will run their fintech collaboration, the details of which they’re not disclosing, other than to say it is in the payment space. That remains under discussion.

“The advantage is that, when we succeed, it can help Cambodia, it helps the next generation,” BookMeBus founder Chea said. “But I’m worried that if there are too many smart people in one group, it could be a disadvantage.” 

Opportunity and support

After three weeks, Chea said he was impressed with how various levels of government in the U.S. — local, state and federal — support startups.

“The opportunities I see, including the cooperation between the government, the enterprises, and the incubation, which helps small business to understand its own business, to make it standardized in order to raise fund(s) or find investors,” Chea said.

For example, the Cambodians and local tech types discussed how local firms and city government can support each other at the San Francisco Mayor’s Office of Civic Innovation (MOCI).

It is the only operation of its kind in the U.S., said Siobhan Oat-Judge, a Pearson fellow in the department that “connects government agencies with startups to develop technology products that address civic challenges,” according to the MOCI website.

Helping startups to grow isn’t a one-way street, “the community as a whole gains from helping them since they bring solutions to problem. … It’s mutually beneficial,” Oat-Judge said.

“We are supporting startups, but we are also gaining from them because they are bringing in solutions for problems,” she added. “They are bringing new ideas, new technology that are helping us to improve the way we are doing things.”

Funding issues

It’s more difficult to obtain funding in Cambodia than it is in the U.S., said Visal In, co-founder of KhmerLoad, the first Cambodian tech startup backed by Silicon Valley investors.

For starters, there’s more U.S. money seeking potentially profitable ideas, something that In found when 500 Startups, a global venture capital based in San Francisco, invested $200,000 in his site.

“Some companies outside Cambodia totally depend on getting grants, and in Cambodia it would be difficult if we did that,” In said. For other companies outside Cambodia, “they can sustain themselves without profit, but because they have a good idea, they can be seeking outside funding for five or six years, the time it takes to become profitable. In Cambodia, that’s impossible.”

Kounila Keo, one of two female IVLP participants, said she would like to see the Cambodian government step up its support for startups.

Keo, a managing director at RedHill Asia and who was spotlighted by Forbes 30 under 30 Asia in 2017, said, “What I want to have in Cambodia in the future is a better and closer cooperation between the government and private companies in order to enhance the tech startup and tech entrepreneurship initiatives.”

In Fukushima Cleanup, It’s Human Nature vs. Science

More than six years after a tsunami overwhelmed the Fukushima nuclear power plant, Japan has yet to reach consensus on what to do with a million tons of radioactive water, stored on site in around 900 large and densely packed tanks that could spill should another major earthquake or tsunami strike.

The stalemate is rooted in a fundamental conflict between science and human nature.

Experts advising the government have urged a gradual release into the Pacific Ocean. Treatment has removed all the radioactive elements except tritium, which they say is safe in small amounts. Conversely, if the tanks break, their contents could slosh out in an uncontrolled way.

Fishermen protest

Local fishermen are balking. The water, no matter how clean, has a dirty image for consumers, they say. Despite repeated tests showing most types of fish caught off Fukushima are safe to eat, diners remain hesitant. The fishermen fear any release would sound the death knell for their nascent and still fragile recovery.

“People would shun Fukushima fish again as soon as the water is released,” said Fumio Haga, a drag-net fisherman from Iwaki, a city about 50 kilometers (30 miles) down the coast from the nuclear plant.

And so the tanks remain.

​March 11, 2011

Fall is high season for saury and flounder, among Fukushima’s signature fish. It was once a busy time of year when coastal fishermen were out every morning.

Then came March 11, 2011. A 9 magnitude offshore earthquake triggered a tsunami that killed more than 18,000 people along Japan’s northeast coast. The quake and massive flooding knocked out power for the cooling systems at the Fukushima nuclear plant. Three of the six reactors had partial meltdowns. Radiation spewed into the air, and highly contaminated water ran into the Pacific.

Today, only about half of the region’s 1,000 fishermen go out, and just twice a week because of reduced demand. They participate in a fish-testing program.

Lab technicians mince fish samples at Onahama port in Iwaki, pack them in a cup for inspection and record details such as who caught the fish and where. Packaged fish sold at supermarkets carry official “safe” stickers.

Only three kinds of fish passed the test when the experiment began in mid-2012, 15 months after the tsunami. Over time, that number has increased to about 100.

The fish meet what is believed to be the world’s most stringent requirement: less than half the radioactive cesium level allowed under Japan’s national standard and one-twelfth of the U.S. or EU limit, said Yoshiharu Nemoto, a senior researcher at the Onahama testing station.

That message isn’t reaching consumers. A survey by Japan’s Consumer Agency in October found that nearly half of Japanese weren’t aware of the tests, and that consumers are more likely to focus on alarming information about possible health impacts in extreme cases, rather than facts about radiation and safety standards.

Fewer Japanese consumers shun fish and other foods from Fukushima than before, but 1 in 5 still do, according to the survey. The coastal catch of 2,000 tons last year was 8 percent of pre-disaster levels. The deep-sea catch was half of what it used to be, though scientists say there is no contamination risk that far out.

​Not yet psychologically ready

Naoya Sekiya, a University of Tokyo expert on disaster information and social psychology, said that the water from the nuclear plant shouldn’t be released until people are well-informed about the basic facts and psychologically ready.

“A release only based on scientific safety, without addressing the public’s concerns, cannot be tolerated in a democratic society,” he said. “A release when people are unprepared would only make things worse.”

He and consumer advocacy group representative Kikuko Tatsumi sit on a government expert panel that has been wrestling with the social impact of a release and what to do with the water for more than a year, with no sign of resolution.

​More radioactive water

The amount of radioactive water at Fukushima is growing, by 150 tons a day.

The reactors are damaged beyond repair, but cooling water must be constantly pumped in to keep them from overheating. That water picks up radioactivity before leaking out of the damaged containment chambers and collecting in the basements.

There, the volume of contaminated water grows, because it mixes with groundwater that has seeped in through cracks in the reactor buildings. After treatment, 210 tons is reused as cooling water, and the remaining 150 tons is sent to tank storage. During heavy rains, the groundwater inflow increases significantly, adding to the volume.

Another government panel recommended last year that the utility, known as TEPCO, dilute the water up to about 50 times and release about 400 tons daily to the sea — a process that would take almost a decade to complete. Experts note that the release of radioactive tritium water is allowed at other nuclear plants.

Tritium water from the 1979 Three Mile Island accident in the United States was evaporated, but the amount was much smaller, and still required 10 years of preparation and three more years to complete.

A new chairman at TEPCO, Takashi Kawamura, caused an uproar in the fishing community in April when he expressed support for moving ahead with the release of the water.

The company quickly backpedaled, and now says it has no plans for an immediate release and can keep storing water through 2020. TEPCO says the decision should be made by the government, because the public doesn’t trust the utility.

“Our recovery effort up until now would immediately collapse to zero if the water is released,” Iwaki abalone farmer Yuichi Manome said.

Some experts have proposed moving the tanks to an intermediate storage area, or delaying the release until at least 2023, when half the tritium that was present at the time of the disaster will have disappeared naturally.

What’s On the Menu? Augmented Reality and 3-D Food Models

At Vino Levantino wine bar in New York City, the desserts are delicious but not always so straightforward.

“We have a few desserts that are not usual … or people (are) not familiar with them,” owner Haim Amit said. “Like we have the kadaif, I mean, not everyone knows what’s kadaif.”

Rather than explain the traditional Middle Eastern dessert to customers, Amit shows them. 

Using the Kabaq augmented reality application on an iPad, he demonstrates how virtual, 3-D models of desserts can now be superimposed onto the tabletop in front of customers.

The 3-D models look incredibly realistic, not to mention mouthwatering.

How it works

“Humans are visual creatures,” Kabaq founder Alper Guler said. The tech startup is helping diners decide what to eat, and in the process, giving traditional menus a digital twist.

Guler and his team visit participating restaurants to capture 3-D images of their dishes. Using a portable, tabletop photo booth, they place dishes on a turntable inside.

“What we do is we turn the food every second and stop it, and capture from that angle,” Guler said. Cameras placed at varying heights capture all possible angles and the images are processed back at Kabaq offices to create 3-D models. Kabaq charges $99-$199 per month for their services.

Sales, fun increase

The technology is proving to be good for business. 

Amit said that overall sales have increased about 22 percent since the business began using Kabaq in June.

“We’re helping restaurant owners to raise their check averages by selling more desserts,” said Guler, who likened Kabaq to a modern-day dessert cart.

“There’s a lot of really strong applications for visualizing the food and showing the customer what they’re going to get,” said Mike Cadoux, Kabaq’s head of sales and partnerships. “If I was going to get the $17 pasta, but I see the $28 steak and it looks amazing, and I go for the $28 steak, that’s a huge value add to so many restaurants up and down the street.”

But it’s also the opportunity for a unique dining experience that Amit says has customers noticeably excited.

“They don’t expect it and they really like it. They’re surprised that we come with something digital, it’s almost like a toy,” Amit said.

On a recent night, two 20-something customers took an immediate liking to the app.

“It’s like you have the whole plate in front of you, it’s amazing,” one said.

Foodies love the technology

3-D scanning technology, in which objects are captured from all sides, is turning out to be a good fit for foodies.

Artist Romain Rouffet used 3-D scanning to create a 3-D recipe for banoffee pie that users can zoom in and out of and view from all angles. The resulting video is potentially a sign of innovations to come.

“Augmented reality and 3-D viewing and these kinds of medium … are just integral to that next generation of experience,” Cadoux said.

Seeing Microscopic Creatures from Space

The oceans and lakes are full of life, and most of it is not visible to the naked eye. In most bodies of water, every cubic centimeter contains many microorganisms — bacteria, zooplankton as well as single-cell plants called phytoplankton — all of them important links in the natural food chain. Scientists are now using satellites to observe and study these tiny creatures. VOA’s George Putic reports.

Chinese Theme Park Seeks to Ride Boom in Demand for Virtual Entertainment

Giant robots and futuristic cyberpunk castles rise out of lush mountain slopes on the outskirts of Guiyang, the capital of one of China’s poorest provinces.

Welcome to China’s first virtual reality theme park, which aims to ride a boom in demand for virtual entertainment that is set to propel tenfold growth in the country’s virtual reality market, to hit almost $8.5 billion by 2020.

The 330-acre (134-hectare) park in southwestern Guizhou province promises 35 virtual reality attractions, from shoot-’em-up games and virtual roller coasters to tours with interstellar aliens of the region’s most scenic spots.

“After our attraction opens, it will change the entire tourism structure of Guizhou province as well as China’s southwest,” Chief Executive Chen Jianli told Reuters.

“This is an innovative attraction, because it’s just different,” he said in an interview at the park, part of which is scheduled to open next February.

New growth engines

The $1.5 billion Oriental Science Fiction Valley park is part of China’s thrust to develop new drivers of growth centered on trends such as gaming, sports and cutting-edge technology, to cut reliance on traditional industries.

In the push to become a center of innovative tech, Guizhou is luring firms such as Apple Inc., which has sited its China data center there, while the world’s largest radio telescope is in nearby Pingtang county.

The park says it is the world’s first of its kind, although virtual reality-based attractions from the United States to Japan already draw interest from consumers and video gamers seeking a more immersive experience.

The Guiyang park will offer tourists bungee jumps from a huge Transformer-like robot, as well as a studio devoted to producing virtual reality movies. Most rides will use VR goggles and motion simulators to thrill users.

“You feel like you’re really there,” said Qu Zhongjie, the park’s manager of rides. “That’s our main feature.”

China’s virtual reality market is expected to grow tenfold to 55.6 billion yuan ($8.4 billion) by the end of the decade, state-backed think tank CCID has said.

Farmers in the nearby village of Zhangtianshui said they were concerned about pollution from big developments, but looked forward to the economic benefits a new theme park would bring.

Most were less sure about virtual battles or alien invasions, though.

“There are lots of good things that come out of these projects,” one farmer, Liu Guangjun, told Reuters. “As for the virtual reality, I don’t really understand it.”

Russian Tech Firm Wins US Intel Prize

Amid concerns about Russian hacking and online influence, Russian technology firm NtechLab has won a prize awarded by the United States intelligence community. VOA’s Moscow Bureau visited NtechLab to ask its general director about the award, the technology, and concerns about privacy.

Tech Firms Scrounging for Skilled Workers Training Their Own

Some information technology companies are growing so concerned about not find enough digital talent that they’re training their own.

 

IBM, Amazon and Microsoft all now have apprenticeship programs that pay workers learning on-the-job while they build IT skills. The programs cost companies tens of thousands of dollars per trainee.

 

IBM Vice President Joanna Daly says the apprenticeship program the tech giant started last month will help fill the several hundred vacant early-career IT jobs in the U.S. Rhode Island-based Carousel Industries executive Tim Hebert says the company’s apprentices are loyal and stay for years.

 

The U.S. Bureau of Labor Statistics says the median pay last year for computer and information technology occupations was about $83,000, compared to $37,000 for all jobs.

 

What Happens Once ‘Net Neutrality’ Rules Bite the Dust?

The Federal Communications Commission formally released a draft of its plan to kill net-neutrality rules, which equalized access to the internet and prevented broadband providers from favoring their own apps and services.

Now the question is: What comes next?

‘Radical departure’

The FCC’s move will allow companies like Comcast, AT&T and Verizon to charge internet companies for speedier access to consumers and to block outside services they don’t like. The change also axes a host of consumer protections, including privacy requirements and rules barring unfair practices that gave consumers an avenue to pursue complaints about price gouging.

FCC Chairman Ajit Pai says his plan eliminates unnecessary regulation. But many worry that his proposal will stifle small tech firms and leave ordinary citizens more at the mercy of cable and wireless companies.

“It would be a radical departure from what previous (FCC) chairs, of both parties, have done,” said Gigi Sohn, a former adviser to Tom Wheeler, the Obama-era FCC chairman who enacted the net neutrality rules now being overturned. “It would leave consumers and competition completely unprotected.”

During the last Republican administration, that of George W. Bush, FCC policy held that people should be able to see what they want on the internet and to use the services they preferred. But attempts to enshrine that net-neutrality principle in regulation never held up in court – at least until Wheeler pushed through the current rules now slated for termination.

Pai’s proposals stand a good chance of enactment at the next FCC meeting in December. But there will be lawsuits to challenge them.

More details

The formal proposal reveals more details of the plan than were in the FCC’s Tuesday press release. For instance, if companies like Comcast, AT&T and Verizon decide to block a particular app, throttle data speeds for a rival service or offer faster speeds to companies who pay for it, they merely need to disclose their policies for doing so.

The FCC also says it will pre-empt state rules on privacy and net neutrality that contradict its approach. Verizon has noted that New York has several privacy bills pending, and that the California legislature has suggested coming up with its own version of net neutrality rules should the federal versions perish.

The plan would leave complaints about deceptive behavior and monitor privacy to the Federal Trade Commission, which already regulates privacy for internet companies like Google and Facebook.

Best behavior

Broadband providers are promising to be on their best behavior. Comcast said it doesn’t and won’t block, throttle or discriminate against lawful content. AT&T said that “all major ISPs have publicly committed to preserving an open internet” and that any ISP “foolish” enough to manipulate what’s available online for customers will be “quickly and decisively called out.” Verizon said that “users should be able to access the internet when, where, and how they choose.”

Some critics don’t put much weight on those promises, noting that many providers have previously used their networks to disadvantage rivals. For example, the Associated Press in 2007 found Comcast was blocking some file-sharing. AT&T blocked Skype and other internet calling services on its network on the iPhone until 2009.

But others suggest fear of a public uproar will help restrain egregious practices such as blocking and throttling. “I’m not sure there’s any benefit to them doing that,” said Sohn. “It’s just going to get people angry at them for no good reason. They don’t monetize that.”

Fast lanes, slow lanes

Sohn, however, suggests there’s reason to worry about more subtle forms of discrimination, such as “paid prioritization.” That’s a term for internet “fast lanes,” where companies that can afford it would pay AT&T, Verizon and Comcast for faster or better access to consumers.

That would leave startups and institutions that aren’t flush with cash, like libraries or schools, relegated to slower service, said Corynne McSherry, legal director at the Electronic Frontier Foundation, a digital-rights group. In turn, startups would find it harder to attract investors, Sohn said.

Michael Cheah, general counsel of the video startup Vimeo, said broadband companies will try to lay groundwork for a two-tiered internet – one where cash-strapped companies and services are relegated to the slow lane. To stay competitive, small companies would need to pony up for fast lanes if they could – but those costs would ultimately find their way to consumers.

The view is different at the Information Technology and Innovation Foundation, a Washington, D.C., think tank funded by Google and other established tech companies. Doug Brake, a telecom policy analyst at the foundation, said there’s little chance broadband companies will engage in “shenanigans,” given how unpopular they already are with the public.

Brake likewise played down the threat of internet fast lanes, arguing that they’ll only be useful in limited situations such as high-quality teleconferencing. Like the FCC, he argued that antitrust law can serve to deter “potentially anticompetitive” behavior by internet providers.

Uber CEO Says Company Failed to Disclose Massive Breach in 2016

Uber Technologies Inc failed to disclose a massive breach last year that exposed the data of some 57 million users of the ride-sharing service, the company’s new chief executive officer said on Tuesday.

Discovery of the company’s handling of the incident led to the departure of two employees who led Uber’s response to the incident, said Dara Khosrowshahi, who was named CEO in August following the departure of founder Travis Kalanick. Khosrowshahi said he had only recently learned of the matter himself.

The company’s admission that it failed to disclose the breach comes as Uber seeks to recover from a series of crises that culminated in the Kalanick’s ouster in June.

“None of this should have happened, and I will not make excuses for it,” Khosrowshahi said in a blog post.

According to the company’s account, two individuals downloaded data from a web-based server at another company that provided Uber with cloud-computing services.

The data contained names, email addresses and mobile phone numbers of some 57 million Uber users around the world. The hackers also downloaded names and driver’s license numbers of some 600,000 of the company’s U.S. drivers, Khosrowshahi said in a blog post.

Bloomberg News reported that Uber’s chief security officer Joe Sullivan and a deputy had been ousted from the company this week because of their role in the handling of the incident. The company paid hackers $100,000 to delete the stolen data, according to Bloomberg.

Though such payoffs are rarely discussed in public, U.S. Federal Bureau of Investigation officials and private security companies have told Reuters in the past year that an increasing number of companies have made payments to criminal hackers who have turned to extortion.

None have previously come to light that aimed to suppress breaches that would have required public disclosure, such as those involving protected personal information. Sullivan did not immediately return messages seeking comment.

Sullivan, formerly the top security official at Facebook Inc, is a former federal prosecutor and one of the most admired security executives in Silicon Valley.

Kalanick learned of the breach a month after it took place, in November 2016, as the company was in negotiations with the U.S. Federal Trade Commission over the handling of consumer data, according to Bloomberg.

Uber representatives did not respond when asked to comment on the Bloomberg report.

Khosrowshahi said he had hired Matt Olsen, former general counsel of the U.S. National Security Agency, to help him figure out how to best guide and structure the company’s security teams and processes.

“While I can’t erase the past, I can commit on behalf of every Uber employee that we will learn from our mistakes,” he said. “We are changing the way we do business, putting integrity at the core of every decision we make and working hard to earn the trust of our customers.”

 

US Charges Iranian National With Hacking HBO Computer Systems

U.S. prosecutors charged an Iranian with hacking into computer systems of the cable TV channel HBO earlier this year, stealing information about the hit program “Game of Thrones” and attempting to extort millions of dollars from the company.

In an indictment Tuesday, prosecutors said 29-year-old Behzad Mesri has had ties to Iran’s military and is a member of an Iran-based hacking group known as the Turk Black Hat security team.

 

Mesril’s stolen material included video of unaired episodes of several original HBO shows, scripts and plot summaries of upcoming episodes of “Game of Thrones,” and confidential cast and crew contact information, according to the indictment.

Mesri claims to have stolen 1.5 terabytes of data from HBO.

Demanded $6 million in Bitcoin

In late July, Mesri emailed HBO executives on several occasions, threatening to release the material unless the entertainment company paid him $5.5 million worth of Bitcoin digital currency, a ransom amount he later increased to $6 million.

 

“Hi to all losers! Yes, it’s true.  HBO is hacked! Beware of heart attack!!!” he allegedly wrote in one anonymous email.  In another he bragged that “HBO was one of our difficult targets to deal with but we succeeded.”

 

After HBO refused to make a payment, Mesri allegedly posted portions of the stolen videos and five scripts from Game of Throne episodes on websites he controlled.

Mesri has not been arrested, and faces multiple charges, including wire fraud, which carries a maximum sentence of 20 years and one count of computer hacking, which could be punished with up to five years in prison.

More indictments expects

 The indictment is one of several cases involving Iranian suspects prosecutors plan to announce in the coming month, the Washington Post reported on Sunday, citing people familiar with the matter. In July, the Justice Department indicted two Iranian nationals with hacking a Vermont-based software company.

 

“Mesri now stands charged with federal crimes, and although not arrested today, he will forever have to look over his shoulder until he is made to face justice,” said Acting U.S. Attorney for the Southern District of New York Joon Kim.

Prosecutors allege that Mesri “had previously worked on behalf of the Iranian military to conduct computer network attacks that targeted military systems, nuclear software systems, and Israeli infrastructure.”

As a member of the Turk Black Hat, Mesri is alleged to have conducted hundreds of website defacements in the United States and elsewhere using the online pseudonym Skote Vahshat,  according to the indictment.

 

In a note to journalists, HBO said it had been “working with law enforcement from the early stages of the cyber incident.”

 

Online Abuse Silences Women and Girls, Fuels Violence, Survey Shows

Pervasive online abuse and harassment pressure women and girls into censoring themselves on social media and fuel gender-based discrimination and violence, rights groups said on Monday.

About one in four women in Britain, the United States and six other countries said in a survey they had experienced online abuse or harassment.

More than 40 percent said the online abuse made them fear for their physical safety and more than half reported trouble sleeping, loss of self-esteem and panic attacks after the incidents, according to rights group Amnesty International.

About a third stopped expressing their opinions online or withdrew from public conversations as a result, Amnesty said.

“It’s no secret that misogyny and abuse are thriving on social media platforms, but this poll shows just how damaging the consequences of online abuse are,” said Amnesty researcher Azmina Dhrodia. “This is not something that goes away when you log off.”

Online harassment starts at a young age and may be more common for girls and teenagers than adults, according to U.K.-based child rights group Plan International.

Nearly half of girls aged 11-18 in the U.K. said they had experienced abuse or harassment on social media, Plan found in a survey earlier this year.

Like women, most of the girls said they stopped sharing opinions or otherwise changed their online behavior out of fear, according to Plan.

“Very young girls are learning that they need to take responsibility for harassment and abuse,” Kerry Smith of Plan told the Thomson Reuters Foundation. “What they are saying is that they are holding themselves back.”

Parents, teachers and police often respond to online abuse by taking away girls’ phones or telling them to go offline, which teaches victims that they are responsible for the problem, Smith said.

Online harassment, including crude comments on pictures or sexual references, teaches boys that it is okay to treat girls as sexual objects and to exercise power over them, which can lead to physical abuse and rape, she added.

Social media attacks are so common for female politicians that they deter women from running for office around the world, advocates and female lawmakers have said.

Companies and governments need to step up to make the internet a safe space for girls and women, campaigners said.

“Social media companies have a responsibility… to ensure that women using their platforms are able to do so freely and without fear,” said Amnesty’s Dhrodia.

A Gastronomical Virtual Experience: Enjoying the Taste of Food Without the Calories

Through a headset around the head and over the eyes, virtual reality can take us to computer-generated environments very different from the physical environment we’re in. Now, virtual reality technology is offering the food industry a new life. As Faiza Elmasry tells us, virtual reality can change the future of our dining experiences and make food tastier and healthier. Faith Lapidus narrates.

UN Panel Agrees to Move Ahead With Debate on ‘Killer Robots’

A U.N. panel agreed Friday to move ahead with talks to define and possibly set limits on weapons that can kill without human involvement, as human rights groups said governments are moving too slowly to keep up with advances in artificial intelligence that could put computers in control one day.

Advocacy groups warned about the threats posed by such “killer robots” and aired a chilling video illustrating their possible uses on the sidelines of the first formal U.N. meeting of government experts on Lethal Autonomous Weapons Systems this week. More than 80 countries took part.

Ambassador Amandeep Gill of India, who chaired the gathering, said participants plan to meet again in 2018. He said ideas discussed this week included the creation of legally binding instrument, a code of conduct, or a technology review process.

The Campaign to Stop Killer Robots, an umbrella group of advocacy groups, says 22 countries support a ban of the weapons and the list is growing. Human Rights Watch, one of its members, called for an agreement to regulate them by the end of 2019 — admittedly a long shot.

The meeting falls under the U.N.’s Convention on Certain Conventional Weapons — also known as the Inhumane Weapons Convention — a 37-year old agreement that has set limits on the use of arms and explosives like mines, blinding laser weapons and booby traps over the years.

The group operates by consensus, so the least ambitious goals are likely to prevail, and countries including Russia and Israel have firmly staked out opposition to any formal ban. The United States has taken a go-slow approach, rights groups say.

U.N. officials say in theory, fully autonomous, computer-controlled weapons don’t exist yet, but defining exactly what killer robots are and how much human interaction is involved was a key focus of the meeting. The United States argued that it was “premature” to establish a definition.

Dramatic depictions

The concept alone stirs the imagination and fears, as dramatized in Hollywood futuristic or science-fiction films that have depicted uncontrolled robots deciding on their own about firing weapons and killing people.

Gill played down such concerns.

“Ladies and gentlemen, I have news for you: The robots are not taking over the world. So that is good news, humans are still in charge. … We have to be careful in not emotionalizing or dramatizing this issue,” he told reporters Friday.

The United States, in comments presented, said autonomous weapons could help improve guidance of missiles and bombs against military targets, thereby “reducing the likelihood of inadvertently striking civilians.” Autonomous defensive systems could help intercept enemy projectiles, one U.S. text said.

Some top academics like Stephen Hawking, technology experts such as Tesla founder Elon Musk and human rights groups have warned about the threats posed by artificial intelligence, amid concerns that it might one day control such systems — and perhaps sooner rather than later.

“The bottom line is that governments are not moving fast enough,” said Steven Goose, executive director of arms at Human Rights Watch. He said a treaty by the end of 2019 is “the kind of timeline we think this issue demands.”

Tesla Adds Big Trucks to Its Electrifying Ambitions

After more than a decade of making cars and SUVs — and, more recently, solar panels — Tesla Inc. wants to electrify a new type of vehicle: big trucks.

The company unveiled its new electric semitractor-trailer Thursday night near its design center in Hawthorne, California.

CEO Elon Musk said the semi is capable of traveling 500 miles on an electric charge and will cost less than a diesel semi considering fuel savings, lower maintenance and other factors. Musk said customers can put down a $5,000 deposit for the semi now and production will begin in 2019.

“We’re confident that this is a product that’s better in every way from a feature standpoint,” Musk told a crowd of Tesla fans gathered for the unveiling.

​One-fourth of transit emissions

The move fits with Musk’s stated goal for the company of accelerating the shift to sustainable transportation. Trucks account for nearly a quarter of transportation-related greenhouse gas emissions in the U.S., according to government statistics.

Musk said Tesla plans a worldwide network of solar-powered “megachargers” that could get the trucks back up to 400 miles of range after 30 minutes.

Tesla, Musk stretched

But the semi also piles on the chaos at Palo Alto, California-based company. Tesla is way behind on production of the Model 3, a new lower-cost sedan. It’s also ramping up production of solar panels after buying Solar City Corp. last year. Musk has said Tesla is also working on a pickup and a lower-cost SUV and negotiating a new factory in China. Meanwhile, the company posted a record quarterly loss of $619 million in its most recent quarter.

Musk, too, is being pulled in many different directions. He leads rocket maker SpaceX and is dabbling in other projects, including high-speed transit, artificial intelligence research and a new company that’s digging tunnels beneath Los Angeles to alleviate traffic congestion.

“He’s got so much on his plate right now. This could present another distraction from really just making sure that the Model 3 is moved along effectively,” said Bruce Clark, a senior vice president and automotive analyst at Moody’s.

Uncertain market

Tesla is venturing into an uncertain market. Demand for electric trucks is expected to grow over the next decade as the U.S., Europe and China all tighten their emissions regulations. Electric truck sales totaled 4,100 in 2016, but are expected to grow to more than 70,000 in 2026, says Navigant Research.

But most of that growth is expected to be for smaller, medium-duty haulers like garbage trucks or delivery vans. Those trucks can have a more limited range of 100 miles or less, which requires fewer expensive batteries. They can also be charged overnight.

Long-haul semi trucks, on the other hand, would be expected to go greater distances, and that would be challenging. Right now, there’s little charging infrastructure on global highways. Without Tesla’s promised fast-charging, even a midsized truck would likely require a two-hour stop, cutting into companies’ efficiency and profits, says Brian Irwin, managing director of the North American industrial group for the consulting firm Accenture.

Irwin says truck companies will have to watch the market carefully, because tougher regulations on diesels or an improvement in charging infrastructure could make electric trucks more viable very quickly. Falling battery costs also will help make electric trucks more appealing compared to diesels.

But even lower costs won’t make trucking a sure bet for Tesla. It faces stiff competition from long-trusted brands like Daimler AG, which unveiled its own semi prototype last month. 

Fleet operators want reliable trucks, and Tesla will have to prove it can make them, said Michelle Krebs, executive analyst with the car shopping site Autotrader.

FCC Upgrade: Better Picture, Less Privacy — And You’ll Need a New TV

U.S. regulators on Thursday approved the use of new technology that will improve picture quality on mobile phones, tablets and television, but also raises significant privacy concerns by giving advertisers dramatically more data about viewing habits.

The U.S. Federal Communications Commission voted 3-2 to allow broadcasters to voluntarily use the new technology, dubbed ATSC 3.0, which would allow for more precise geolocating of television signals, ultra-high definition picture quality and more interactive programming, like new educational content for children and multiple angles of live sporting events.

The system uses precision broadcasting and targets emergency or weather alerts on a street-by-street basis. The system could allow broadcasters to wake up a receiver to broadcast emergency alerts. The alerts could include maps, storm tracks and evacuation routes.

The new standard would also let broadcasters activate a TV set that is turned off to send emergency alerts.

Advertisers excited

Current televisions cannot carry the new signal, and the FCC on Thursday said it was only requiring broadcasting both signals for five years after deploying the next-generation technology.

Sinclair Broadcast Group Inc. last month called the new standard “the Holy Grail” for the advertiser because it tells them who is watching and where.

But Representative Debbie Dingell of Michigan said the new technology “contemplates targeted advertisements that would be ‘relevant to you and what you actually might want to see.’ This raises questions about how advertisers and broadcasters will gather the demographic information from consumers which are necessary to do targeted advertisements.”

New TV, higher costs

Democratic Commissioner Jessica Rosenworcel said the new technology would force consumers to buy new televisions.

“The FCC calls this approach market driven. That’s right — because we will all be forced into the market for new television sets or devices.”

FCC Chairman Ajit Pai defended the proposal, calling concerns about buying new devices “hypothetical.” He added five years is “a long time. We’ll have to see how the standard develops.”

One issue is whether broadcasters will be able to pass on the costs of advanced broadcast signals through higher retransmissions fees and demand providers carry the signals.

The National Association of Broadcasters, which represents Tegna Inc, Comcast Corp., CBS Corp., Walt Disney Co., Twenty-First Century Fox Inc. and others, petitioned the FCC in April 2016 to approve the new standard.

“This is game-changing technology for broadcasting and our viewers,” the group said Thursday.

Many companies have raised concerns about costs, including AT&T Inc. and Verizon Communications Inc. Cable, satellite and other pay TV providers “would incur significant costs to receive, transmit, and deliver ATSC 3.0 signals to subscribers, including for network and subscriber equipment,” Verizon said.

Many nations are considering the new standard. South Korea adopted the ATSC 3.0 standard in 2016.

Experts Question Role of Data Mining Firms in Kenya’s Annulled Election

Kenya’s annulled 2017 presidential election was among Africa’s most expensive.  President Uhuru Kenyatta and main challenger Raila Odinga spent tens of millions of dollars on their campaigns, including sizeable investments in global PR firms that mined data and crafted targeted advertisements.

As experts sort through the historic election’s aftermath, the involvement of data analysis companies has come to the forefront, raising questions about privacy, voter manipulation and the role of foreign firms in local elections.

Mercenary outfits

Data mining and PR companies conduct surveys to gauge public sentiment and sift through reams of data across social media.  They stitch that information together to build detailed profiles and deliver targeted, customized messages aimed at changing behaviors.

Some see it as smart campaigning.  But others point to the ethical concerns of manipulating voters with false information.

“You have a lot of these organizations, these PR firms, lobby firms, out there, and they’re essentially just mercenary outfits that do work for the highest bidder, regardless of their bloodstained track record,” Jeffrey Smith, executive director of Vanguard Africa, an organization that advocates for good governance on the continent, told VOA.

“It’s all legal.  It’s a business, and these businesses exist to make a profit … It’s the ethical and moral side where I tend to question.”

Democratic practices falling behind

According to media reports, Kenyatta’s campaign paid $6 million to Cambridge Analytica, the analytics and PR firm tied to the Brexit referendum, the 2016 U.S. presidential election, and, as recently reported by The Wall Street Journal, WikiLeaks.

Owned in part by the influential Mercer family, U.S.-based billionaires and political donors, Cambridge Analytica compiles demographic information to build vast databases of voter profiles.  It then delivers personalized advertisements to key voters in an attempt to sway them.

Kenyatta wasn’t the only candidate to enlist the services of a high-tech PR firm.  According to new reporting by The Star, one of Kenya’s leading newspapers, Odinga’s campaign employed Aristotle International, a U.S.-based company focused on campaign data mining.

The exact impact of these firms on the outcome of the August election is impossible to gauge, but their prominence in Kenya points to the role high-tech campaigning will play in future elections across the continent.

That’s raising questions about whether these companies undermine the democratic process by giving their clients an unfair advantage and manipulating the public.

“We have reached a point where our technological advances now exceed the ability of democratic practices to catch up,” said Calestous Juma, a professor of international development at Harvard University’s Kennedy School of Government.

“That has created a window where people can exploit platforms like Facebook, Twitter and Google to amplify certain messages that play on ethnic stereotypes for purposes of creating fear and winning elections,” Juma told VOA.

Previous involvement

This isn’t Cambridge Analytica’s first foray into Kenyan politics.  Although it won’t acknowledge working on the recent campaign, the company boasts of its role in the 2013 elections, when Kenyatta contracted with the firm.

According to its website, Cambridge Analytica “designed and implemented the largest political research project ever conducted in East Africa” by sampling and interviewing 47,000 respondents to provide key political issues and identify voting behaviors, from which it drafted an “effective campaign strategy based on the electorate’s real needs (jobs) and fears (tribal violence).”

New frontier

Cambridge Analytica and other data-driven PR firms have worked throughout Europe, the Middle East and the Americas.  The African market, with a projected population of 2.5 billion people in 2050, represents an enticing new frontier, with Kenya emerging as an especially appealing place to do business.

A unique mix of high mobile phone penetration, fast mobile internet, pervasive social media use and a young electorate — people under 35 comprise more than half of Kenya’s 19 million registered voters — makes the country ripe with opportunities for data mining and digital PR companies to invest in, or exploit.

For Smith, the lack of transparency inherent in how companies like Cambridge Analytica operate undermines the democratic process.

“What they do is essentially help propagate false news stories,” Smith said.  “Me and my organization, Vanguard Africa … were portrayed as somehow financing and supporting the Kenyan opposition, which was fundamentally not true,” he said.

“That didn’t make those stories go away, of course.  The truth becomes the victim in all of this.”